Dudley (Kingswinford) hotel

ta-ratings-img(767 reviews)

    Less than 30 minutes' drive from West Midlands Safari Park and Dudley Zoological Gardens

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Dudley (Kingswinford) hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    Restaurant

    Premier Inn restaurant
    Breakfast

    Reviews for Premier Inn Dudley (Kingswinford) hotel

    1-2 of 767 reviews

    "No running water to shower"
    Do not book until you obtain information about the water supply. The bathrooms have no water for shower and it trickles out for the bath and sink. We had to change room when this was discovered when already trying to shower.
    "Avoid the water!"
    We've been to this Premier Inn a number of times and have always enjoyed it. However on this occasion there were a number of problems and issues. There appears to be a bot of a problem with the water supply. Certainly the water pressure in the shower was variable, with the hot water dropping out completely on one occasion. In addition, the water tasted awful! I had a cup of tea in our room one morning and it had the most awful aftertaste. The restaurant has some renovations going on so it was only open to residents. It was a bit woeful, with a rather sad atmosphere. Having said that the food is actually very good - chicken & ham pie and chicken makani curry were both excellent! Overall, however, despite the bright and cheerful staff we felt that the whole place is slightly tired. I overheard two members of staff discussing the low occupancy rate, and I wonder if it's going to keep going for much longer. We've stayed there a number of times but we won't be going back, although to be honest this is due to a change in our circumstances rather than to anything wrong with the hotel.
    "Uncomfortable and unpleasant stay"
    Uncomfortable unpleasant stay. We stayed here as a family which included young children. There was a problem with the water system so the tap water looked closer to milk than water. We were told this was safe to drink but please see the picture and see for yourself. The carpet was very stained and dirty to look at. The door outside banged every time someone in the corridor walked through it so we were woken several times in evenings. The room was not cleaned despite us telling the reception staff we wanted it freshening up. We actually felt sorry for the staff as they mentioned due to cut backs they were doing serval jobs at once and could not cope. Won’t be staying here again and for £160 for 2 nights I would avoid it.
    "Friendly staff"
    Stayed over as had a wedding we were attending. Air conditioning was absolutely a added bonus due to the weather. Staff very friendly
    "Bad service"
    Where to start! Visited on a business trip. Reception wasnt warm or welcoming. Had difficulty with checking in. Person on reception was also person behind the bar and in the kitchen. An older lady constantly scolded her younger staff member for things she wasn't doing right. I was horrified when she mimicked a gun to her head for a wine bottle the younger member of staff picked incorrectly. It was bullying in it's nastiest form. I ordered a starter and a main and they both came together. My main dish was wrong and others in the group also had wrong orders.i could go on. Would never stay here again

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    Hotel contact information

    Phone: 0333 777 4653