
02 Aug 2026
"Great location and room. Great value for money."
Location is great and easy to access. Room was spacious comfortable and clean. The staff went above and beyond the expected to be helpful. We felt very welcome and will go back again.

21 Jul 2026
Nick W
Bury St. Edmunds, United Kingdom
"Business stay for training course at training college Newbold refill"
My wife and I recently stayed at your Premier Inn on Gielgud Way, Cross Point Business Park, Coventry, and I felt it was important to write and say thank you to everyone who made our stay so enjoyable.
From the moment we arrived, we could see the hotel was clean, tidy, and very well looked after. It was also nice to see that areas showing a little wear are already being refurbished, which reflects the pride your team takes in maintaining the hotel.
We were welcomed by your Reception Manager, Lesley Evstace, whose warm, friendly manner immediately made us feel at ease. She was cheerful, professional, and very knowledgeable about the local area, offering helpful advice on places to eat and things to do. She is a wonderful ambassador for Premier Inn and a real credit to your company.
That evening we had dinner in the restaurant, where we were looked after by the Bar Manager, Pranav Tiljari. He took the time to explain the menu, recommend drinks, and made sure we had everything we needed throughout our meal. Nothing was too much trouble, and his friendly, attentive service made our evening even more enjoyable. Please also pass on our compliments to the chef, as the food was excellent.
Our room was spotless, quiet, and very comfortable. The bed lived up to Premier Inn’s reputation, and we both had an excellent night’s sleep. We also appreciated the secure parking and CCTV, which gave us added peace of mind.
It isn’t often that you come across members of staff who genuinely make a stay memorable, but Lesley and Pranav certainly did. Their professionalism, kindness, and obvious pride in their work stood out, and they are both a real credit to Premier Inn.
Please pass on our sincere thanks to them and to the rest of your team. We thoroughly enjoyed our stay and would not hesitate to return whenever we are in the area. We will also be recommending your hotel to our family and friends.
Thank you once again for making our visit such a pleasant experience.
Yours faithfully,
Officer Nick Wiseman
Mrs S. Wiseman

21 Jul 2026
"Everything you need at excellent value for money."
Perfect location right off the M6. On a retail park with restaurants, shopping and leisure.
Superb value for money, everything we needed. Comfy bed, clean room and bathroom, extra pillows provided.
Staff we very polite, friendly, helpful and available 24hr.
breakfast superb - hot food made to order and plenty of cold options including fresh fruit, juices, yoghurts, cereals and pastries.

07 Jun 2026
sarahholmes77
Plymouth, United Kingdom
"OK"
Stayed at this hotel for Concert at football ground.
Was a bit further out than we would have liked but easy to get Ubers.
Hotel is definitely in need of a major refit, could see it looked old & tired.
Not especially clean.