Birmingham South (Rubery) hotel

ta-ratings-img(1172 reviews)

    With family entertainment on your doorstep and all the fun of Cadbury World a 15-minute drive away

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Birmingham South (Rubery) hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Premier Inn restaurant
    Breakfast

    Reviews for Premier Inn Birmingham South (Rubery) hotel

    1-2 of 1,172 reviews

    "Thanks to Aaron this was a great stay"
    We were greeted warmly be Aaron, even though he seemed to be juggling a number of issues (people in front had not had a refund processed, our room hadn’t got enough beds) and his absolute focus was on getting it fixed without any inconvenience to guests. He was suggesting people carry on with their plans rather than having to wait around, while he fixed everything, which he did.
    "Absolute joke of a hotel and restaurant AVOID BOOKING HERE"
    Second time work booked this hotel and yet again the kitchen is closed so no meals the receptionist said she would refund the meal deal but that was no use to me as it went to company card. I have asked work to black list this hotel in future as it is absolutely shocking. couldn't put a 0 rating. Whitbread need to do something with this hotel kitchen with our power both times I have stayed here hotel staff that don't seem to give a toss. I'll be putting a complaint forward to Whitbread directly!!!!!!!
    "Worst premier inn we have stayed in"
    Please don’t stay here. Apart from the friendly staff this place was a shambles. We booked 2 rooms as we were a family of 5. We booked this hotel especially for the play area that was advertised so when we had a spare half hour the children could play however this was closed the whole 3 days we were there. In our room on the first night our electric blew which the reception guy said he would get someone to call out in a 4 hour time slot 8.30-12.30pm and no one called. The rooms were so hot not even 2 fans cooled us down. The bath was full of hair which hasn’t been cleaned. The restaurant was a complete nightmare from only one server and only taking orders for 6 people at a time so everyone was complaining to advertising it was a buffet breakfast and it wasn’t so they guy took our order and it all come out wrong. The restaurant is stinking, it’s old fashioned, the so called beer garden tables were all rotted and rubbish falling out of the bins. This sounds awful and believe me it was. This was a birthday away for my disabled daughter and it was a nightmare. There is a premier inn literally less than 5 minutes away next to all the shops and if we knew about this we would have booked this hotel.
    "Absolute bargain. Cracking staff"
    Exceptional staff and an absolute bargain! £62 for a Friday night with breakfast for my son and I. Can’t fault it for that price. Rather warm in the rooms but a fan was provided. Would definitely stay again.
    "Never again"
    This stay was unacceptable, we came into very warm room, on the first night we asked for a fan and they gave us a fan that wasn't pushing the air towards us, just making noise like it's working, temp in the room was above 27 degrees while outside was 18. Our baby woke up at 3am as it was too warm for her to keep sleeping. Second night I had to find my own working fan. When I was for another fan on the 2nd morning I was told that the hotel is out of fans. So I was asking to change room, not sun facing and upper floor, again same answer, no rooms available. The lady in reception told us that we should have looked before booking that this hotel doesn't have AC sign, but again while it was 18 degrees outside which is completely chilled and nice, inside our room, with the window open we had more than 27 degrees.

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    Hotel contact information

    Phone: 0333 777 3915