Birmingham Oldbury (M5, Jct2) hotel

Not in the prettiest location- it's beside the main Birmingham to Wolverhampton road and near the M5- but if you're not there for sightseeing and just staying overnight, it's great. It's also good because if you are stopping off after a motorway drive, it's only minutes away. The Premier Plus rooms are in the annex and all on the ground floor. Worth paying a little extra for to get excellent wi-fi and decent coffee. There's lots of space, it's strangely quiet and all equipment and furnishings are in good order. Friendly reception staff and free parking.

Had a lovely stay here cheap and affordable staff was friendly

A great room which was clean and comfortable, had a great sleep. The room was a great price. Food lovely at the restaurant.

We booked a last-minute double room for two people on a Saturday night. On arrival, we received a lovely welcome from the receptionist, who was warm, friendly and accommodating. Unfortunately, the hotel itself was rather disappointing. The building felt tired and dated, with a strange, unpleasant smell throughout. Our room was extremely basic and clearly in need of modernisation. The heating wasn’t working, so we had to return to reception to request assistance and were provided with a portable heater. We also noticed small specks of what appeared to be dried blood on one of the pillowcases, which meant another trip to reception for a replacement. The chair in the room had an unpleasant stain, adding to the overall impression that the room needed some attention. The bathroom was equally dated, with flooring that was beginning to lift. There was no full-length mirror or fridge, although storage was adequate. The room did have the usual tea and coffee-making facilities, a kettle, desk area and television with the main channels. On a positive note, the bed was large and very comfortable, and we managed to get a decent night’s sleep. The hotel’s location is convenient, particularly for a short stopover. It sits along a main route, with KFC, petrol stations, shops and several major supermarkets, including Tesco, Asda and Sainsbury’s, within easy reach. Overall, the hotel served its purpose for a one-night stay, but the standard of accommodation fell short of expectations. The friendly reception staff and comfortable bed were definite positives, but the dated interiors, maintenance issues and cleanliness concerns really let the experience down. I wouldn’t choose to stay here again unless the hotel underwent significant refurbishment. It’s adequate for a quick overnight stop, but I wouldn’t recommend it for a longer stay.

BANGING/ WORKING IN NEXT ROOM AT 7AM BUT THATS OK BY PREMIER INN, room not cleaned , 1 towel for 2 people, no gel for washing , cold food and rude when you complain