Birmingham North (Sutton Coldfield) hotel

ta-ratings-img(1030 reviews)

    Tee off at nationally-renowned golf courses or go wild at Sutton Park Nature Reserve

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Birmingham North (Sutton Coldfield) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Flaming Grill
    Breakfast

    Reviews for Premier Inn Birmingham North (Sutton Coldfield) hotel

    1-2 of 1,030 reviews

    "Disappointing stay"
    Things started to go wrong when we arrived. I didn't read the emails you had sent before and we arrived at the hotel at 14.31, the lady on reception decided that if we wanted to check in she would charge us £15 for early checkin. We were less than half an hour early and the room was ready - she ended up letting us check inn. i have never experienced Ryanair customer service at Premier Inn's previously. we went to our room, which wasn't to the usual standards, could see build up of dirt under beds and packaging just thrown under. the toilet paper was rationed. we had been given 1 bath towel and 2 hand towels for 4 people. after the initial greeting we didn't want to speak to the lady on reception so just got on with it then when we returned to the hotel at 11pm, we took our children to bed, bearing in mind we only booked premier inn due to past experiences, to be woken to shouting and banging/crashing from other guests at approx 1am, it disturbed our sleep and made us worry for our safety - we had a TERRIBLE experience at this site
    "Clean but very tired"
    Not the usual Premier inn experience for us unfortunately, this is an older property and is generally worn and tired, very creaky with a funky smell in the corridors. Room was clean but again very tired, problem with the shower pressure that affected the temperature, possibly water use elsewhere affecting it ? One massive plus was the lady on reception, didn’t catch her name but she was extremely polite and helpful and is an absolute star. Didn’t have an evening meal but the breakfast in the attached pub was freshly cooked and very nice. Personally wouldn’t stay again.
    "Excellent customer service"
    Smooth booking in, girls were very friendly and helped me get breakfast booked ahead of tomorrow. Looking forward to my stay
    "Wonderful Place"
    I absolutely love staying at The Premier Inn In Sutton the staff are so helpful, kind and friendly. I'm becoming a regular now 😊
    "Convenient, clean, friendly staff, would recommend"
    Always a great stay, clean rooms, and the pub downstairs is a great spot for a pint. Beer garden outside is newly renovated and the perfect spot when the sun is shining! The staff all have a smile and friendly service, kerry looked after us beautifully.

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    Hotel contact information

    Phone: 0333 777 3912