Birmingham NEC/Airport hotel

ta-ratings-img(3870 reviews)
  • Premier Plus rooms

Attending a show or an exhibition? Stay at our fantastic location close to Birmingham's NEC Arena

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Parking at Premier Inn Birmingham NEC/Airport hotel

Our rooms

Standard double

A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

The Social
The Social

Reviews for Premier Inn Birmingham NEC/Airport hotel

1-2 of 3,870 reviews

"The worst premier inn we have ever stayed in."
The worst premier inn we have ever stayed at. It was absolutey freezing cold both in the rooms and bar/ restraunt areas. We told the staff but it went unheard. It was warmer outside than in the hotel!
"Broken lift, charmless staff"
We came to stay overnight before an early flight. We were unable to check in electronically and waited for nearly ten minutes due to a lack of available staff. There was no apology for the wait and we were advised that the lift was out of order (and had been for two weeks whilst a part was made) and available rooms were on the third floor. We then had to carry two 23kg suitcases up several flights of staff. When asked how we were to complain I was advised to take it up with Holiday Extras as premier inn ‘won’t do a refund so there’s no point contacting them’. Staff came across as completely disinterested. That plus a parking fee of £15 - I suggest you go elsewhere.
"Great stay!"
Great stay at premier inn NEC, bed really comfy, great facilities, staff very friendly and easy to talk to. Love the taxi call at the front door. Lounge area looked amazing a bit tired to use it on our stay but we did grab a drink which the staff were really lovely on the bar. Breakfast was lovely, set us up for the day! Really great stay and would happily go back!
"Dated"
Great staff, great location, rooms very dated, carpets need replacing hotel needs redecorating, Ultimate Wifi 7mbps .. very slow. 1st room smelt of vapes, 2nd room much better but still dated.
"Great for the short run airport car park."
2nd time here, last time we weren't informed of major renovation work. But at least this time there is a functional bar and restaurant. However not informed once again that the lifts are not working, spoke to a member of staff who informed us that they haven't been working for 6 weeks! Surely a company this big can get it sorted in a couple of days at worst! Not great when you are on the top floor with all of your luggage!

See Reviews

on tripadvisor.com

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Hotel description

Hotel contact information

Phone: 0333 777 3911