Birmingham NEC/Airport hotel

ta-ratings-img(3816 reviews)
  • Premier Plus rooms

Attending a show or an exhibition? Stay at our fantastic location close to Birmingham's NEC Arena

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Attending a show or an exhibition? Stay at our fantastic location close to Birmingham's NEC Arena

  • Premier Plus rooms

Parking at Premier Inn Birmingham NEC/Airport hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

The Social
The Social

Reviews for Premier Inn Birmingham NEC/Airport hotel

1-2 of 3,816 reviews

"Very good overall."
Stayed here previously in February, so this was our 2nd visit. Each time to see a concert at BP Pulse. Jen and another lady, who served us in February and this time, (breakfast time) are truly delightful members of staff. Melissa is also very pleasant. We arrived earlier than 3 pm, and Jen allocated us a room on the 2nd floor immediately, as my husband is currently receiving Radiotherapy and not in the best of health at the moment. The room was very clean, and we had a great night’s sleep (first time in ages)! The criticism I have is of the Restaurant Manager, he really needs to learn some Customer Service skills, extremely lacking! We ordered lunch at 2.55 pm but still hadn’t received our order past 3.35 pm (it was only Soup, and Jacket Potato), my order was incorrect. The lady on the table behind us had only ordered appx 15 mins earlier, 2.20 pm. When we eventually received our order I was very annoyed and didn’t like his manner whatsoever, didn’t take the trouble to listen as to the reason why I was so annoyed. I think Jen may have told him ‘the details’ later, and he was a lot more reasonable. Would stay here again, but would never order lunch (or even a dinner). Breakfast is brilliant, sadly didn’t have a cooked breakfast, just the Continental, but really appreciated the help from the lovely member of staff, (sorry don’t know her name), though she is a very warm Birmingham/West Midlands lady. Would have given 5 stars except for tardy lunchtime service.,
"Just Awsome to be honest if the staff and their care and attention to us ."
I fell asleep almost right away in the bed , lovely and quiet and VERY accommodating from the start , well done guys xx special Kerry, DI , Sarah , DEC and Denise , special kindness to these people who went above and beyond for us to help us , recognition to these staff please .
"Would not stay here again"
A really disappointing stay in a plus room, the bed was soft and lumpy, it needed a good clean - lots of cobwebs along the walls and celling. It was very hot in the room despite the aircon/circulation being on. Annoying robot in restaurant which was too loud and annoying.
"A nice place to stay"
I have stayed here a few times for business now, the rooms are a great size, the food is lovely especially for coeliacs. The staff are great, Denise has been the breakfast host the last few times and really goes the extra mile. The dinner is great! The only negative I have is that when you order breakfast for an allergy the scrambled eggs often come swimming in milk, which is just not for me.
"Great Experience"
Great Experience, stayed overnight before flying out. Lovely friendly, polite and genuine staff, very helpful each and every one. We ordered some bar food which was delivered to our table quickly, piping hot and really tasty. Would definitely stop here again, many thanks to all the staff.

See Reviews

on tripadvisor.com

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Hotel description

Hotel contact information

Phone: 0333 777 3911