Birmingham City Centre (Waterloo Street) hotel

ta-ratings-img(2960 reviews)
  • Premier Plus rooms

In the heart of the city, close to Birmingham New Street and just a 20-minute drive from Cadbury World

Hotel FacilitiesSee all

Chargeable offsite parking

Rooms with a view

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Birmingham City Centre (Waterloo Street) hotel

There is no on-site parking available at this hotel. Chargeable off-site parking is available at Snow Hill Station Car Park, Livery Street, B3 2BJ at £18 for 24 hours. Parking is available 24 hours a day but access is restricted to Monday to Saturday 6am to 11:30pm and on Sundays from 9am to 9pm. The height restriction is 2.1 metres. This car park is operated by Birmingham City Council.

Our rooms

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Standard double with a view

A great view, super-comfy bed, power shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

See all facilities

Standard double

A super-comfy bed, power shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

See all facilities

Restaurant

Bar + Block
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn Birmingham City Centre (Waterloo Street) hotel

1-2 of 2,960 reviews

"Crap "Ultimate" Wifi is Killing Premier Inn"
"Ultimate Wifi" is killing this chain for me. Since introducing a £5 charge for Ultimate Wifi the free wifi has been deliberately rendered unusable. I have had problems with the ultimate wifi every time I have used it. The help line is abysmal. It doesn't allow you to queue. It says they are busy helping other people and to call back later and hangs up on you. It also thanks you for patience - which of course you have run out of. I use Premier Inn a lot but have started to look elsewhere as the first hour of every stay (at least) is spent messing about trying to get online and I begrudge paying separately for internet in the first place. Prices are going up and quality down. we got given a free breakfast but that was crap too - the restaurant was empty and everything was dried up tasted as if it had been out for ages. Poor.
"Great experience- super clean and friendly. Amazingly central location"
Stayed here for 2 nights during as attending a weekend with friends in the City Centre. Super clean facilities. Our room was on the 6th floor and actually surprisingly quiet for the centre of town. Helpful staff and very friendly. Whole hotel was spotless. Felt very safe and had door security after a certain time. Great location and able to store luggage on last day for a donation to charity. Would recommend. Incredibly close to New Street Station.
"Hotel felt safe and comfortable"
A very comfortable room. The hotel felt safe for a woman on her own. Staff were friendly. It's perfectly positioned to visit the cathedral and there are plenty of good restaurants nearby. Easy walk from the Birmingham New Street Station too. I'd stay again.
"Brilliant. Rajj is a belter"
I never write reviews but felt obliged. Met Rajj and Eve on arrival and they are a credit to the company. Really nice people. I personally fell in love with Rajj (jarr backwards). She had beautiful eyes and was very personable. Would stay here again in a heartbeat.
"Excellent location and staff"
Have been staying at this hotel for the past 10 years with my family when we visit Birmingham. The location is fantastic and Bar + Block has the best evening meal & breakfast. A special shout out this visit to Pauline & Sharon on reception who can’t do enough for you, great with the kids and a great double act. Extra special mention to Wade at breakfast. My mother has recently been diagnosed coeliac and the care & attention that went to ensuring not only her food but also the crockery & cutlery wasn’t contaminated was exceptional.

See Reviews

on tripadvisor.com

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Hotel description

Put yourself at the centre of everything here at Premier Inn Birmingham Waterloo Street. Looking out across St Philips Square and the Cathedral, the major attractions and major businesses are just a hop, skip and jump away. You can browse the big brands and designer names of the Bull Ring, catch the must-see events at the Hippodrome Theatre, Symphony Hall, NIA or ICC, or find chocoholic's heaven at Cadbury World. After a day's business or indulgence, return and savour the food (and views) at our bar and grill before relaxing in our spacious rooms and extra-comfy beds.

Birmingham City Centre (Waterloo Street) FAQs

Hotel contact information

Phone: 0333 777 3903

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.