Birmingham City Centre (Waterloo Street) hotel

ta-ratings-img(2947 reviews)
  • Premier Plus rooms

In the heart of the city, close to Birmingham New Street and just a 20-minute drive from Cadbury World

Hotel FacilitiesSee all

Chargeable offsite parking

Rooms with a view

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

In the heart of the city, close to Birmingham New Street and just a 20-minute drive from Cadbury World

  • Premier Plus rooms
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Birmingham City Centre (Waterloo Street) hotel

Our rooms

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Standard double with a view

A great view, super-comfy bed, power shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

Standard double

A super-comfy bed, power shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

Restaurant

Bar + Block
Breakfast

Reviews for Premier Inn Birmingham City Centre (Waterloo Street) hotel

1-2 of 2,947 reviews

"It was okay, but..."
My room was clean and spacious, but it could do with an armchair to complete the living room vibe. It included a plasticy, low grade TV which had to be coaxed into action, but I wasn't too bothered about that. The complimentary snacks would have been nice, had they existed. I'm British! Where were my custard creams? Someone is on an efficiency drive. One involving a small, hinged perspex box containing a meagre selection of beverages. Breakfast was not improved by the caffeinated soundtrack,. including 'Pump Up The Jam' and 'Come On Eileen'. Give me real jam, too-loo-rye-ay. My scrambled eggs contained enough salt to slay an adult bison, so I didn't eat them, though some of it was okay, apart from the vaguely cremated black pudding, which tasted like Satan's toenails. The staff were lovely, but then, that's what Brum does well. It just isn't a good cook. I'll be back, because it's conveniently located and good enough, but it could be better.
"Premier Inn listens, Tommy was great!"
Tommy came to help me with an issue with my rooms air con being quite loud, he quickly made sure I was upgraded to a much nicer room with working air con and was very attentive to my needs despite it being quite early in the morning. Service is fantastic and I did genuinely feel attended to
"Great service"
We always have a great experience with the premier inn , nothing is too much trouble. We had great service and expertise, especially , from Raji and Pauline who helped us with another booking. Great work ladies. We look forward to visiting again in the future
"Convenient stay for meet up with friends"
The hotel doesn’t look great from the outside but don’t let that put you off! The staff were friendly and helpful and check in was straightforward. My room was quite small but fine for what I needed. The bed was comfortable and everything was clean. The only minor complaint was the water pressure in the shower which was pretty non existent … but I managed, it wasn’t a big problem. I was a bit worried it would be very noisy as the hotel is in the city centre, but it was fine. Excellent location for restaurants, bars etc and also close to the station. I would definitely stay here again.
"Great hotel"
Was absolutely amazing Tina was an amazing part of the team and was a great help around the hotel, the team have been great they were more than helpful with directions. Room was nice so zed and the shower was powerful. Even though it was pride weekend the hotel was quiet

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Birmingham City Centre (Waterloo Street) FAQs

Hotel contact information

Phone: 0333 777 3903