Birmingham City Centre (New St Station) hotel

ta-ratings-img(3339 reviews)
  • Premier Plus rooms

Next to Birmingham New Street and a short walk from Bullring & Grand Central

Hotel FacilitiesSee all

Chargeable offsite parking

Rooms with a view

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Birmingham City Centre (New St Station) hotel

There is no on-site parking available at this hotel.

Our rooms

Premier Plus

Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Premier Plus with a view

Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Standard double

A super-comfy bed, powerful shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

See all facilities

Standard double with a view

A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

See all facilities

Restaurant

Thyme Bar & Grill
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn Birmingham City Centre (New St Station) hotel

1-2 of 3,339 reviews

"Worse stay ever"
Started off with smell of smoke constantly and put in wrong room to begin with then when we order food or drinks it takes them at least half hour even just a drink at bar takes ages and the when we had dinner it’s came but was horrible and no where to contact via email and there’s only one women who was lovely with great manners but the rest were rude and not helpful And looked miserable constantly and one of them was the manager never coming back again
"Okay but not outstanding"
The good: The early check in and 12pm check out time. The location was super central The view from our room on 2 sides with premium plus with a view Definitely a step up from a standard premier in room Appreciate the security outside the venue as it was quite rowdy outside Appreciate the swipe card to get to your floor for added security The bad: For a "plus" room there were just some basic things that could have been better, such as some loose fixtures, patch work to fix things that was super obvious, degrading PU leather on the chairs, the carpet was really badly stained, the water in the shower went through a cycle of 15 seconds fine, 2 seconds freezing, 2 seconds scalding, 15 seconds fine etc etc. We were also only given one towel for 2 guests so had to ask for another As expected on a Friday night in the city centre, there was a lot of antisocial behaviour outside the hotel as there's a McDonald's next door. I believe the police were even called as we were leaving.
"Hotel Fire in Birmingham"
Sleep ruined due to fire alarm and hotel is blaming other companies nearby for the fire. Spoke to Hotel Guest Relations on Monday morning and they won't return our money as fire was not part of the hotel. We woke up at 02:30 and was allowed back in about 06:00 to collect belongings and leave.
"Fire evacuation"
Well what can I say the night staff Sue and James wow how professional they both are. We had to be evacuated due to a fire. Sue and James got the hotel evacuated so quickly and made sure we were all safe. Sue and James kept us safe, cheerful and kept us up to date on the situation. James took us to the other hotel and ensured our safety at all times. Such lovely staff they need to be recognised by premier inn for all they did to ensure the safety of all the guests. Cannot thank them enough for all they did. They went over and above the call of duty.
"Would recommend"
Excellent central location. Friendly staff. Very clean & comfortable room & bathroom. Gentleman on breakfast shift was extremely friendly & attentive.

See Reviews

on tripadvisor.com

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Hotel description

It's hard to think of a more central spot. From Premier Inn Birmingham New Street, above the station, the whole of the city (and most of the UK) is at your feet. You're just minutes from all the major business centres, epic shopping and amazing sights. Track down big brands and off-the-beaten-track bargains in (and around) the Bull Ring and Jewellery Quarter. Explore the huge exhibitions at the NIA and ICC. Or catch the big name acts at the Hippodrome - at under half a mile from the hotel, 'it's behind you!'. And, whether you're here for work or leisure, return to our tasty restaurant, spacious rooms and extra-comfy beds.

Birmingham City Centre (New St Station) FAQs

Hotel contact information

Phone: 0333 321 9318

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.