Birmingham City - Aston hotel

ta-ratings-img(1455 reviews)

    Close to Birmingham New Street and Snow Hill stations, with the Bullring Shopping Centre nearby

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Birmingham City - Aston hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    The Social
    The Social

    Reviews for Premier Inn Birmingham City - Aston hotel

    1-2 of 1,455 reviews

    "Lovely staff"
    Stayed at the hotel in order to attend a friends 40th birthday nearby. The staff were great. Thank you to Sousan and Mehrhaz who went out of their way to help us.
    "Well treated, by all staff would stay again"
    On arrival I was welcomed and treated very well. I had a room on the second floor, on entry it was a slightly chilly but realised window open. I went to turn on air conditioning according to very good instructions, but on approach I noticed that the screen on display was damaged I took picture the unit did turn on but could not see what it was doing…..but it wasn’t heating it just blew out very cod air. I returned to reception showed picture to one of the 3 staff on that night who was Tia who took note and picture was taken off my phone. I was also offered another room but didn’t want to cause problem. And said I’m sure will be fine, but was a bit chilly during night. Unfortunately the maintenance personnel did not manage to fix. So the next night I asked for portable heater as I realised the room was colder. This I received from Tia and I believe Amira straight away. I can not fault the staffs effort to make my stay the best they could. For a small team they are doing a lot so fair play to them. The food was very very good well presented. Nothing was too much trouble for Tia, Amira, Mehrnaz, they all seemed passionate about their work at the hotel. Inoperable they do get recognized for all their efforts.
    "Lovely staff"
    Tia was amazing and under stressful circumstances as the check in machine wasn’t working dealt with us very professionally and friendly.
    "Friendly and approachable staff"
    Thank you for making my stay at Birmingham feel welcoming. The staff her are fantastic, can't do enough for you, Charlaine, Tia and Fern where always happy to help and have a bit of banter whilst also being very professional about their duties.... Cheers guys!!! All the best ! Until next time 👌👍
    "Wish I could give zero stars"
    This is a shocking hotel I would not stay here again. The hotel was lacking in leadership there was no customer service all the colleagues wanted to do was congregate around the serving hatch. The food was absolutely disgusting and wasnt even warm. Very overpriced hotel and food never again!!!

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    Hotel contact information

    Phone: 0333 777 3907