Birmingham Central (Hagley Road) hotel

ta-ratings-img(1074 reviews)
  • Next Evolution Style

Between the hubbub of the city and the peace of Birmingham Botanical Gardens

Hotel FacilitiesSee all

Free parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Parking at Premier Inn Birmingham Central (Hagley Road) hotel

Free parking is shared with TGI Fridays and Akbar's on a first come, first serve basis. Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by Horizon Parking.

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Standard double

The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Restaurant

Premier Inn restaurant
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free**

Reviews for Premier Inn Birmingham Central (Hagley Road) hotel

1-2 of 1,074 reviews

"Had. Brilliant stay"
Had a great time staying at Hagley Road Premier Inn for 1 night on 24 August 2025 . The Receptionist was very helpful and friendly. The second floor room we were allocated looked brand new . It was very spacious. There was only 1 bath towel in the bathroom but the Receptionist gave us an extra 2 towels when we asked for another towel . No complaints whatsoever.
"Not so great experience."
The Room size , cleanliness , restaurant staff and the breakfast are all of top quality. My family really enjoyed it. But we are really disappointed with the reception staff and the check-in process which spoiled the whole experience. Firstly, the staff checked us into a wrong room. I carried all the luggage and my infant to the room only to find that it was already occupied. The staff has no idea when I got back to her and was waiting in the reception for good 30 minutes. She sorted it and gave key for a different room which she could have done without making us wait. By this time, my infant got upset and started crying. Worst part, is the staff warned us about the noise complaint due to my infant cry. I was really upset that all this could have been avoided if she had done her job correctly instead of blaming my baby. Really disappointed with the her behaviour and attitude towards my family.
"Amazing welcome, by the one team member that was there."
When we checked in we were met by a lovely young lady by the name if Jas, she was bright happy & smiling. Little mix up with room key but quickly sorted. Room was lovely and clean as was the bathroom. We had the meal deal booked for evening and breakfast, the choice of menu was very poor curry, spag bol, fish and chips or pizza with puddings being ice cream, brownie or fruit salad. Very poor value. The bar was run by happy Jas as was the kitchen, she cooked our meal she was then seen to be making beds!!!, apart from a young man who didn't seem to know what to do, she was the only staff member in the building!!! Not at all safe. Not very happy with the way this premier inn was run. Jas was amazing always smiling and doing her best.
"Clean and Friendly, but AC Let Us Down"
The staff were friendly and welcoming, and the rooms were clean and well-presented. Unfortunately, the air conditioning was not working during our stay, which was disappointing as it was a key reason for choosing this hotel. As a result, the room temperature was quite uncomfortable. We hope this issue is addressed soon, as the hotel has great potential otherwise.
"Disgusting"
Never in my life will I stay at this hotel again! Staff are rude and don’t care that you need to be served they just stand there talking. The breakfast is vile I had the full English but didn’t end up eating any of it it wasn’t very nice I did mention it too the member of staff but they wasn’t interested and wouldn’t give me a refund. Also we ended up leavening the hotel early due to noise and the room wasn’t clean there was cereal under the bed , bath was mucky, bed sheets had stains on them. When I left the hotel I got back home to find out my house keys weren’t in my bag so I travelled back too the hotel to check the room to find my photos outta my bag thrown on the floor but no keys. It seems to me that someone was in my room . Crossiants was warmed up in the microwave.I will be making a formal complaint to premier inn.

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Hotel description

near to the hustle and bustle, not too far from the action. From Premier Inn Hagley Road, you can easily reach all the main sights and business venues, whether you're travelling solo or with 'little bears' in tow. Explore the array of sights around the centre, from the Sea Life Centre to top-notch shopping. Be perfectly placed for the must-see events and conferences at the ICC, NIA and NEC. Or cool down in the gorgeous Botanical Gardens. Then return to our friendly team - with our on-site Premier Inn restaurant, spacious rooms and extra-comfy beds, everything will be spot on for a perfect stay.

Hotel contact information

Phone: 0333 777 3908

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