Balsall Common (Near Nec) hotel

In a leafy setting between Birmingham and Coventry, with Solihull a short drive away

TripAdvisor Traveller rating:

668 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 874 surveys

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112 Kenilworth Road, Balsall Common, Berkswell Near Coventry CV7 7EX

Sat Nav Directions: CV7 7EX What 3 Words: ///method.nodded.blues

Directions: M42(J6)take A45 to Coventry for 1/2 mile. Take A452 to Leamington/Kenilworth. Hotel is on the right after 3 miles. Next to the George in the Tree Beefeater.

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Transport and local information: The Belfry Golf Course
NEC Exhibition/Conference Centre
Warwick Castle Historic Site
Berkswell Train Station 1 mile

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{668 | number:0}} reviews

13 Aug 2020

Disabledtravel3

Trip Type: Couples

"Not safe or clean"

Despite arrows on the floor and a detailed page of promises, the hotel is not clean. Picture attached of empty food packets and 2 used false nails found at the side of our bed in Room 3. Hotel management not bothered.

2 Mar 2020

NorthStar593384

Trip Type:

"Excellent hotel!"

Reception staff excellent! Rachel was so efficient & very pleasant. Made us feel very welcome. Rooms clean & very comfortable. Breakfast at The Beefeater was great too. Would definitely stay here again.

2 Mar 2020

frankfascoine

North Shields, United Kingdom

Trip Type: Business

"Not what i expected"

I stayed here last week and would do it again. i arrived later than normal and the check in was ok. I quickly went to the room and which was across the grass not connected to the main building and there was no lift, so i had to carry my bags and laptop up the stairs ? When entering the room there was a strong smell of sewage ? it was coming from the bathroom, the room was clean so it was a surprise. i quickly unpacked and went down for food, i had arranged the meal deal and i was tired as i had been working all day then drove across from Rugby. the restaurant is the beef eater chain, the staff were very friendly and couldnt do enough for you.i returned to the room after my meal to find the smell was still there, i was so tired a sprayed the room again and closed the door and went to sleep. next day i was up and out, when i returned after work the room was the same, so i went to reception and complained, she said she was sorry but had no spare rooms so she couldnt do anything and told me to come back the next day to see the manager, so now 2 nights in a smelly room. I stopped in the bar that night rather than the room as i was getting a bad head due to the smell. next morning i went stariaght to see the manager and she said she would get some tablets flushed down the toilet, when i came back from work the smell was a lot better, so why did this happen in the first place ? why didnt they do this straight away, the smell was there, i was charged £120 a night for this !! would i go back ??? what do you think, NEVER.. very disappointed with this hotel

29 Feb 2020

superreviewer186363

Reading, United Kingdom

Trip Type: Business

"Disappointing restaurant"

Stayed here before and it was OK. Not impressed this time. Hotel receptionist (Rachel? Rebecca?) was good and didn't stick rigidly to The Official Premier Inn Receptionists' Script. She was natural and genuine. Heater in the bedroom is a proper heater and not that daft thing they have in the newly refurbished Premier Inns. This hotel's heaters actually emit heat, not a constant stream of freezing cold air as in all the modern Premier Inn buildings. Car park isn't great - bit concerned about vehicle safety and security in the parking area to the back of the hotel. There are visible CCTV cameras but I assume they are fake as in most hotels. Booked a table for 7.30pm in restaurant. Arrived in restaurant at 7.30pm. Waited until 7.38pm for anyone to be at the entrance desk. They knew they had an arrival at 7.30pm so why was no-one at the desk at 7.30pm? Lots of staff saw me, made eye contact and ignored me. Finally shown to table. Glass of wine brought with wine slopping over the side, all down the glass, around the stem and base, on the table, on my hands. It took me two hole napkins to clean it up. I order from the menu. Then I am told that my choice of mains was off. Sent waitress away while I reconsidered my choice. Waitress returned. I ordered again. Now my second choice was available, but not with the sauce clearly shown on the menu. No-one told me what was off the menu. Not good. Very long wait for starter. Whole place very crowded. Very busy. Under-staffed. Under-stocked in the kitchen. Staff polite and pleasant - but just bad at running a busy (and not cheap) restaurant. 3 course meal for one person with wine was £50. Hot breakfast is cook-to-order and no hot-buffet available and that omission wastes a lot of valuable time in the morning. Slow breakfast service. Staff don't show guests to the table for breakfast - just point you in the general direction and tell you which table to take, from 30 feet away. I have a morning meeting twice per year near this hotel. Will try somewhere else next time.

27 Feb 2020

Simon P

Exeter

Trip Type: Family

"The Staff make the place"

As always, the staff imo make the a premier inn. We use them regularly, always welcoming and friendly and nothing is too much trouble. Great value :) The place was a little tired, and we had to ask for a heater in our room (AC wouldn’t go above 21d) but soon resolved. Cheap as chips for 4 of us inc breakfast, less than £100. Keep it up Premier Inn :)

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Hotel description Location, location, location! You'll find we're all about convenience here at Premier Inn Hotel Balsall Common (Near NEC). Unwind in a lovely quiet area of the Midlands, then zip off and explore business and leisure destinations around Birmingham, Solihull and Coventry. Get in on the action at Birmingham NEC. Reel in a big catch at Barston Lakes, or play a round at West Midlands Golf Club. Then join the party or relax in the spa at Nailcote Hall. After a busy day, recharge with a tasty meal in our restaurant and kick back in your spacious room and extra-comfy bed.

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