Warwick hotel

Rhina was beyond amazing. Thank you for making our experience great. You're awesome 😎

Why is this Premier Inn so expensive? It's showing its age, is quite noisy and the staff can't cope when it's busy. Over the half term it was full, as the staff constantly kept telling me as if this is a valid excuse for lack of service, available parking, or rooms still not ready by 4pm. Surely a hotel should aim to be full and operate accordingly rather than having staff expecting customers to put up with everything being slightly off.

Emma, Aaron and Rhian were great considering they were extremely understaffed for how busy the hotel was. They were always there to help and answer questions but very much restricted on how much they could offer.. we would have loved to have eaten at the hotel both night we were there but due to them being so short staffed they couldn’t accommodate us on the first night and were very apologetic! We actually ended up order Uber to the hotel and we weren’t the only family doing this ! Definitely cutting costs with the number of staff to a detriment to overall profitability of the hotel!! However our sty was loverly all rooms were clean and spacious, food was good and the staff were amazing !

Booked two rooms for three nights, one normal and one accessible, both of which were very good value. Both rooms were very clean and comfortable with lots of space. The building is situated in a vey pleasant location with lots of trees and it’s very quiet. Very relaxed and friendly atmosphere. At the restaurant, the staff were very friendly and the food was delicious. It was reasonably priced food and very good portions.

We arrived Sunday 26th May, for 4 nights, The reception staff were exceedingly friendly and helpful, Kayleigh helped us check in and Nic ensured the room was prepared. Throughout our stay the reception and restaurant staff were very helpful, polite and friendly the Breakfast was amazing and well cooked they were a credit to Premier Inn, nothing was too much trouble. The only downside was Monday’s evening meal, my wife had the Gammon, I had the beer battered fish. The Gammon was very greasy and my fish was so overcooked was practically inedible. Was a shame if it wasn’t for the Monday evening meal our stay would’ve been perfect .