Rugby North (Newbold) hotel

Location was great..10 minutes to family, 10 minutes to the M1. Room was relaxing, bathroom even had purple night light. Bteakfast was excellent, chef cooked items especially for us. All in all, a great choice for a stopover.

Check in was quick. When we walked into our room 120, we were met with a smell of damp/mould. During the evening we kept the bathroom door shut as there was mould around the skirting etc and tried to put up with the smell. However around 10.30pm we went to let the receptionist know about the smell and she came in with a spray and said they sometimes get a sewer smell. This was not a sewer smell However more like damp/mould/musty smell. The spray helped for about an hour. I should imagine at some point there has been a leak in that room and maybe the flooring near the bathroom needs ripping up and cleaning underneath. We were offered free breakfast in the morning which was also awful. The worst premier inn breakfast room we have been in. The hot breakfast dishes were mostly empty and those sausages were horrible. Had just a slice of toast in the end. Next time we visit near there we will definitely be trying a different premier inn.

Serban in the restaurant was fantastic and very attentive. He was very interested in our experience and what our plans were for the day.

I have used Premier Inns many times over the years and find them good quality. This time was no exception. The hotel was well presented. clean and airy. The room a standard one was clean, tidy and had a fresh feeling to it. The breakfast room is bright and open. A good range of food was on offer both cooked and savoury. A 5 star call out to Shane who went above the call of duty in helping the guests with fresh and extra food. You my wonder why only 4 star rating well its for two reasons. Firstly the pricing. Of my three day stay two days cost around £150 each! I understand pricing policy around high demand but the hotel was only half full and the accommodation does not warrant this price especially then the breakfast is not included in that price another £10 per day. The second was the internet connection something out of the stone age. If it would connect at all it was extremely slow, unusable. There was an option to pay £5 a day for better connection but really in this day and age good connectivity should be standard.

Its situated in a convenient location on the outskirts of Rugby. Fantastic staff and really great and reasonably priced breakfasts. Very helpful and good food well cooked.