Rugby North (M6 Jct1) hotel

Quite a lot of issues sadly. Room had drainage issues that caused a nasty fall in the bathroom and has left me with an injury to my back. Had to constantly chase for a plumber. Said plumber used the facilities in my bathroom and left a mess and used my towels, unacceptable. Bathroom left a general mess after he was done working. Heater made a constant noise I had to switch it off and was cold throughout my stay. Bed levels were uneven leaving an uncomfortable and very disturbed sleep. No alternatives were offered. Unsatisfactory stay

Location is great for Rugby and for M6 and located near Aldi, local shops. CCTV car park Make sure you register your car at reception Room comfortable Staff pleasant Brewers Fayre great for breakfast and dinner, if you eat before 6pm there are main meal offers. The wifi is poor which I had to upgrade to receive better and faster internet I was offered by email to upgrade to include dinner with 30% saving however when I tried to amend my booking I would have lost my early check in option.

Just next to the entrance to the Brewers fayre is a large electrical panel, my wife picking a case up banged her head leaving her in a lot of pain, its a stupid location for this it could of been located further away from the entrance near the entrance for the premier inn. So keep a watch out for it, it is a health hazard.

Firstly let's start with the positive. The attached restaurant was lovely, great food, good service, nice atmosphere also good value when using Meal deal option. The hotel itself is in a convenient location. Now the not so good, this hotel is rundown and in need of a freshen up. The reception staff all looked and acted like they really didn't want to be there. Poor security, from early til late the main doors were wide open and the internal doors were broken meaning I could walk all the way to my room door with no security card. The hot water was almost non existant, you have to get up 15 minutes early to start the shower going or you'll have the pleasure of a cold one, even then it was lukewarm at best. This wasn't just my room, other guests commented the same. I appreciate it states when booking there is no aircon, however with night time temps in the low teens it should be ok, not here, the room was stifflingly hot and of course the fan provided was broken. Not a problem I'll open the window, now I can't sleep as the main road is right there (to be honest it was still noisy with the window closed) I've stayed in Premier inns all over the UK and this was the worst, I'm not fussy and will stay anywhere but when booking a premier inn you expect a level standard. There are way better places to stay in the area. 2 Stars purely because of the restaurant, the hotel gets 0.

Nice hotel , stayed on ground floor , no issues. Lovely and clean and comfy beds . Did receive a parking ticket once returned home, called reception today , last cancelled the tickets and called me back to confirm so I wasnt worried while we was on holiday. Lovely of her to do so. Would return for gran prix next year . Free snacks by reception is a nice touch also .