Leamington Spa Town Centre hotel

Admire the elegant architecture of Royal Leamington Spa or make the 15 minute drive to Warwick Castle

TripAdvisor Traveller rating:

1,354 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 1,292 surveys

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154-156 Parade, Leamington Spa, CV32 4BQ

Sat Nav Directions: CV32 4AE What 3 Words: ///horses.enjoy.robots

Directions: From the north, exit M40 at J15 and follow the A452. Go through four roundabouts. At the next roundabout, take the 4th exit and at the final roundabout, take the 1st exit A452 (Adelaide Road). Turn right onto Dormer Place and left onto St Peters Road into St Peters car park. Follow directional signage to Premier Inn. From south, exit M40 at J13 and then follow directions as above.

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Transport and local information: Leamington Spa Rail Station 0.8 miles
Warwick Rail Station 2 miles
Coventry Airport 7.1 miles
Birmingham International Airport 20.4 miles
Apollo Cinema 0.3 miles
Warwick University 7 miles

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Hotel Parking:

There is no parking available on-site at this hotel. Chargeable off-site parking is available at St Peters Multi storey (sat nav CV32 5EL, access via Augusta Place) at £4.50 for 24 hours (height restriction 2.05 metres)

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1-5 of {{1354 | number:0}} reviews

13 Sep 2020

682coryp

Trip Type: Family

"A decent nights sleep"

A decent nights sleep, but not nice to hear about a guest admitting they had COVID 19, I raised this with management but didn’t seem too interested, they spoke to the guess and I was told he admitted he had COVID 19 twice, but seemed to me like he was joking about it, again staff had lack of care for other guests, wouldn’t stay again, and I definitely know who to go to within the next 14 days if any symptoms arise, Overall not a bad stay

11 Sep 2020

447mjh

Sutton, United Kingdom

Trip Type:

"Do not stop here unless you like terrible service!!"

Absolute joke of a hotel! You cant park anywhere near so you have to carry all your bags through the streets from the multi-storey carpark behind the hotel. When you get into the lobby you will be met by an empty desk and the automated check in machines with out of order signs. You will then wait around for 10 minutes for one of the rather sweaty staff to bother coming to the desk, he will greet you with a look of distain and begrudgingly check you in. If you want to book breakfast he will point to the pub next door, when you go into the pub you will be greeted by another friendly chap who will inform you that no breakfast slots are available except for 6.30am, really handy!! I wish now we had booked the breakfast for 6.30am as they could of met my 7 year old who had just been woken up from her beauty sleep. When you go back to the "hotel" you can push past the queue of people blocking the narrow doorway waiting for the reception guy to turn up again, this guy is like the salesman on Mr Ben, except he doesn't pop back up!! In the morning when you go to check out the invisible man will be manning the desk and one of his co-workers may be blocking the reception area ironing his shirt ready for the busy day he is going to have running between the reception desk and the room where they relax and sweat! When you make a complaint and try to get a refund from Premier Inn they will ignore your email, then keep you on hold for way too long! You wont get the refund just a big phone bill but its OK because they can hide behind the now classic line for useless companies "Its all because of covid" Swerve this place! Its not worth the hassle, price or sweaty smell!!

4 Sep 2020

andyj290

Camborne, United Kingdom

Trip Type: Solo travel

"Great spot"

Stayed here for one night on my annual week away, lovely hotel smack bang in the middle. Multi story car park around the corner at a bargain of £5 for 24hrs. Hotel was spotless and room 2 in the basement was super quiet plenty to see and do on the door step. Great find

2 Sep 2020

elizabethbM243

Trip Type: Family

"Not the best premier inn"

Had to wait a while before checking in as their was only one person on reception who wasn’t available. Upon entering the bedroom me and my partner noticed it smelled very damp, none of the windows open and the A/C didn’t seem to be working and was making a rumbling noise. I always inspect the bed before unpacking my things as a precaution and was surprised to find the underside of the duvet was covered in black mould. Reported to front desk and asked if the duvet could get changed. They handled the situation very professionally and gave us a new room. However, the sheet in the second room also had a speckled patch of black mould underneath the pillows. By this point it was late and there were no staff to be seen so we just left it. The extractor fan in the bathroom didn’t seem to be working which was probably the cause of the mould. The remote for the tv had dead batteries and I asked a member of staff for new batteries but they said they couldn’t give us batteries but would give us a new remote and bring it up to our room. This never actually happened in the end. Our double bed only had 1 pillow each side and they were very old and flattened. The mattress could’ve been better too as it was very lumpy and hard. Was not the best nights sleep, however everything else in the room was fine and the location was prefect with shops and restaurants just down the road as well as Jephson Gardens. There wasn’t a carpark on site so had to pay for parking at St peters car park which was only a short walk away.

28 Aug 2020

GirlfromLewes

Lewes, United Kingdom

Trip Type: Family

"Pretty poor"

I have stayed here twice before but not for a few years and has always been good. Well I was very disappointed this time. Initially we were put in our 2 rooms, one of which smelt revolting and clearly had been smoked in a lot. Eventually after persisting with the reception, they finally agreed to move us to other rooms, as we want to be opposite, next door or a couple of doors away from each other. The new rooms were much better, except no toilet roll which took until the end of the next day to arrive. Only 1 towel for 2 adults. Only 2 pillows. So you spend a lot of time at reception asking for pillows, towels, toilet roll, along with lots of other people making same requests. Also lots of people seemed to be asking to move rooms. The whole experience felt disorganised and chaotic. The first 2 night's sleep were good but the 3rd was awful. Really noisy til nearly 1am as people in room next door needed to be moved. Then woken again by them shouting at 2.15am, I got up and checked. Between them walking backwards and forwards past the room in loud voices!! and staff talking to them loudly at their door it was a very disturbed night. I complained the next morning to reception who were pretty dismissive and told me to contact Head Office, I reminded him of the good night's sleep guarantee and he looked at me as if I were mad and making it up! I said on their website it clearly states you need to raise any issues directly with the hotel only to be told no contact Head Office. I felt fobbed off. I have made a complaint to Head Office needless to say a week later I have had no response!! I was planning to book here again for next spring but have found somewhere else. This seriously will make be reconsider using Premier Inns again. You really need to sort this hotel out!!

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Hotel description Give your royal seal of approval to the Premier Inn Leamington Spa, situated in the heart of Warwickshire's Georgian gem. Discover the splendour of the Royal Pump Rooms and Jephson formal Victorian gardens and glasshouse. Explore the magnificently preserved Warwick Castle. Venture to Stratford in search of Shakespeare. And whether you're Romeo and Juliet, Hamlet or Macbeth, return to spacious rooms, top-notch restaurant and beds fit for a King!

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