Newcastle City Centre (Quayside) hotel

ta-ratings-img(3127 reviews)

    Close to Newcastle's best nightlife, just a short walk from Newcastle Station

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Chargeable onsite parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Exterior at Premier Inn Newcastle Quayside hotel

    Parking at Premier Inn Newcastle City Centre (Quayside) hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Newcastle City Centre (Quayside) hotel

    1-2 of 3,127 reviews

    "Dissaointing at best"
    This was not the stay I expected having had good experiences in other premier inns . But this was pretty awfull. The lift was out of service for the entirety of our stay. The rooms air con was not functioning, and the windows do not open wide enough for any ventilation. So the overnight room temp was over 30 . The single bed was exceptionally uncomfortable and the bathroom was still scattered with glitter from the previous guests . There were other issues throughout , including no cold water to the shower /bath . And the reception area has the feel of a late 90's youth hostel . I would not book this hotel again .
    "I’ve had a great time"
    Jack was a stellar bloke, honestly made the stay so easy. Great customer service and attitude towards work. Was fast to serve and make sure everyone was happy, coudlnt fault his service tonight.
    "City visit"
    The hotel is in a great place, with limited parking. However the hotel itself is very dated and needs a revamp. The staff were great.
    "Premier Inn? More like Premier Grim""
    Where do i start ? Walked into the room 420 and was instantly greeted by smell of mold . Walls full of Marks and stains like nobody had bothered to clean up. Big white wobbly fan in the room proudly declaring last tested 2023. Reception?? Dont bother Rude , Uninterested Staff . Overall this place isnt the normal Premier inn Standard wont return.
    "Very grubby hotel"
    Stayed in Premier Inns all over the country and not had any problems. You know what you're getting - or so I thought! Arrived here yesterday. The room had an awful smell of sewage, stains all over the walls (one of which looked like blood) Bathroom tiny and tiles covered in mould. Could get over it looking like something from the 1970s but it really needs a deep clean. We asked to move rooms but apparently there were none free. Receptionist had agreed to change us to an accessible room but after packing our cases back up and returning to reception 5 mins later, he'd made a mistake and we couldn't move afterall. We only stayed for a night, had it been any longer we would've took the loss and moved hotels. Came out feeling like I needed a scrub! Wouldn't return.

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    Newcastle City Centre (Quayside) FAQs

    Hotel contact information

    Phone: 0333 321 1347