Newcastle City Centre (Quayside) hotel

ta-ratings-img(3135 reviews)

    Close to Newcastle's best nightlife, just a short walk from Newcastle Station

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Chargeable onsite parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Exterior at Premier Inn Newcastle Quayside hotel

    Parking at Premier Inn Newcastle City Centre (Quayside) hotel

    Limited chargeable on-site parking is available at the hotel on a first come first served basis, charged at £12 per night. The car park is located underground with access via locked gates on Lombard Street. Please call reception via the intercom to gain access. Height restriction applies: 2.3 metres.

    Due to the weekly Quayside Market, Quayside Road is closed to vehicles every Sunday from 06:30-17:00. Recommended access to the hotel is via Swing Bridge and the side roads around Dean Street.

    Alternative, off-site chargeable parking is available nearby at Quayside Multi Storey Car Park (NE1 2HJ) just a 5-minute walk from our hotel at £8.00 per day, 7am opening - 12am closing.

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn Newcastle City Centre (Quayside) hotel

    1-2 of 3,135 reviews

    "Stay away"
    Premier inn are always my first choice. But this venue will definitely be my last choice. Awful experience. Was firstly double charged. 5 days later nobody apparently knows what's happening with my refund. Weekend had to be cut short because our spending money was taken out our account. So explaining that to 2 autistic children wasnt fun. Room was dated. Bathroom had mould all over the bath. Floor the same obviously had been flooded on more than one occasion , lino bubbled and bits falling off the bath panels. Accessibility isnt the best either. My son in a wheelchair had to access the lift alone. Staff didn't seem bothered. The kindest person I spoke to was a Scottish workman. Dont rush here. And pay by cash if you do.
    "DO NOT STAY HERE!"
    I was mortified. I recently stayed in a premier inn in edinburgh which was great. This location however was disgusting. How can the standards be allowed to differ so much?? The cleaners all need their eyes testing. What a vile room! See the pictures! We got a 50% refund which is still a joke. Even at breakfast, the cushions on the chairs were falling apart. CEO of premier inn, I beg you to invest in a revamp of this site. It is horrendous! An embarrassment to your brand.
    "SHOULD NOT BE OPEN"
    Checked in Friday 3rd, room dirty, shower has no hot water, slightly warmer out of sink, asked to be moved and was even worse, how they can justify allowing people to stay here is a joke, legal action being taken for the £81 they had the cheek to charge me, unfortunately due to late time and restricted time I didn't have time to find somewhere else
    "Quayside stay , a steep walking into centre."
    It was a convenient place for a night in the city at an event.We know the city well, so it wasn't too difficult to navigate from hotel to where we wanted to be. quite away from some of the more popular bars and restaurants and there's a very steep path into the main entertainment and shopping areas so probably not good if you have mobility issues. However, if you're wanting to be on the quayside for events, or don't mind a bit of steep walking it's ideal. The Quayside market on Sundays is on the doorstep The hotel itself is undergoing upgrades which didn't affect our stay but are probably timely. The room is exactly what you'd expect. Not luxurious but functional with a very comfy bed. We did have breakfast ,which is really very good value for money and very tasty.
    "Good location, hotel very disappointing"
    We stayed for two nights, good points, location, staff, breakfast and comfortable bed. Bad, the hotel is a fine building in need of total refurbishment. The decor and carpets dirty, our room windows filthy. Some of the tile grouting and bath sealant was black, no hot water on our first morning.

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    Hotel description

    Soak up Newcastle's rich shipping history at the Premier Inn Newcastle Quayside hotel. With stunning views over the River Tyne, this Grade 2 listed building is in an ideal spot for getting the most out of the city. Explore Newcastle's most popular bars and restaurants or get a taste of the local music culture at the iconic Sage Gateshead. Sports fans can watch a match at St James Park or at the Stadium of Light in neighbouring Sunderland. After a fun day out in Newcastle, you can head back for a tasty meal at our in-house Thyme restaurant before relaxing on an extra-comfy bed. As well as being a landmark of the city, the iconic Tyne Bridge is also home to a large flock of breeding Kittiwakes and - as our hotel is close by to the bridge - it's worth noting that some noise disturbance may be heard in the bedrooms.

    Newcastle City Centre (Quayside) FAQs

    Hotel contact information

    Phone: 0333 321 1347

    Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.