Newcastle City Centre (Millennium Bridge) hotel

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    Just a short walk away from Newcastle city centre and Gateshead Millennium Bridge

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Outside Premier Inn Newcastle City Centre (Millennium Bridge)

    Parking at Premier Inn Newcastle City Centre (Millennium Bridge) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Newcastle City Centre (Millennium Bridge) hotel

    1-2 of 1,404 reviews

    "Great Stay"
    Had a really good stay. Paul and Gemma on reception were so helpful, polite and friendly. Great experience overall - I’ll definitely come back!
    "Excellent t stay."
    Brilliant staff at this hotel, very professional, polite and helpful, they are a real credit to the company. Over accommodation is at the usual standards, they only slight down side was a number of items missing from the menu in the restaurant but thats not really a big deal.
    "Tired hotel in need of refurbishment. Rooms too hot"
    Unfortunately the room was just too hot and stuffy to sleep - a constant 23 degrees throughout the night. Whilst we understood the hotel did not have air conditioning and totally happy with this - after all who needs air con in October??!!. However we were shocked at the complete inability to turn the heating off. Who sleeps with the heating on all night??!!. We went down to reception at 3.00 am to ask if it could be turned off and they supplied fans but our sleep was already nonexistent at this stage. Unfortunately premier inn does not honour the ‘sleep good guarantee’ on the basis of a ‘too warm’ room with hotels not fitted with air conditioning. I disagree - a room should not be heated at all during the night - it will then naturally come down to a comfortable temperature. Overall this hotel is in a great location - ideal for the water front and visiting our daughter at Uni but is very tired and in need of refurbishment. Such a shame , despite location, we absolutely would not book again! Very disappointed in the customer service fob off and acceptance that 23 degrees is an ideal temperature for sleep. Probably one of our worst premier inn stays.
    "Great stay"
    I had a bit of a rocky start to my stay with some issues at check-in and with the room, which was frustrating at first. However, the grey‑haired gentleman on the desk was fantastic—he stepped in straight away, handled everything quickly and professionally, and really turned the situation around. Thanks to his help, what could have been a stressful experience ended up being smooth and stress‑free.All the tem i encounterd were really great thank you all. As a bonus, parking was free during my stay because the machine wasn’t working, which was a nice surprise. Overall, despite the initial hiccup, the service made all the difference and left me with a positive impression.Will return thanks to all the team
    "Poor restaurant service"
    Clean hotel but staff are run off their feet ( seems a common trait with Premier Inns these days ) . They are Jack of all trades , reception , bar , restaurants, etc . Waited 25mins to be seated in restaurant, menu dropped in front of me , no drink orders taken . Half hour later still waiting for drink or food order to be taken. Noticed people sitting around who had been seated substantially before me and still hadn't been approached by restaurant staff so gave up , went back to room and ordered through Justeat On way to collect my food , I could see those earlier customers still sitting at their tables without any food

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    Hotel contact information

    Phone: 0333 321 1345