
24 May 2026
"NOT suitable for anyone with mobility needs"
I've stayed here numerous times and for ease to airport it is excellent BUT it is not suitable for anyone who has mobility problems. The bathroom is NOT accessible and I could not have a shower. A lower bath does not help when you can't climb safely into it. An accessible bathroom means a walk in shower. The bed is dreadful. It is low, smaller than your other beds and the quality of mattress does not fit the description in Premier Inn adverts. It is soft worn and uncomfortable . I've stayed several times in other Premier Inns and had a walk in shower and a "normal" Premier Inn bed with no issues. Newcastle airport is certainly not one of the better Premier Inns and requires more thought and care for it's less able customer.

21 May 2026
Curiosity48592304881
Annan, United Kingdom
"Quick and easy"
Bedroom looked cosy, curtains are far to short, light shown in easily, very good fan if get to hot, lampshades were ripped, bed decent, TV on wrong part of the wall as when I was lying in bed I had to have my head at angle to watch the TV which was uncomfortable, cleaners are very noisy in the mornings, it's a mix bag really, I will stay again but there needs to be lots of improvements.

12 May 2026
"Thanks Emily, Owen and Amy"
Emily and Owen really made our stay in the restaurant. Amy at reception greeted us and we had friendly service throughout.
Dining was great, food was a good quality pub standard. The hotel itself was comfortable enough for a short term stay. No issues and a decent enough sleep.
Of course you can hear aircraft which isn't surprising considering the location.
Certainly some improvements could be made in the rooms but it's adequate for the price point.

12 May 2026
"Absolutely brilliant stay"
Lovely staff on reception,very welcoming,checked in really quickly.very quiet had a great nights sleep,beds very comfy.

12 May 2026
bazzaatchester-le-st
Chester-le-Street, United Kingdom
"Premier Location"
Stayed at this hotel with the grandkids prior to a very early morning flight to menorca.Rooms are clean,warm and comfortable.The food in the restaurant is OK with the food delivery a little slow on busy days.All the staff are very friendly and it's prices are competitive.The location to the airport is great and the grandkids loved it.
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