Woking West (A324) hotel

ta-ratings-img(1115 reviews)

    A leafy canal-side location in the village of Horsell, handy for Ascot, Legoland and Thorpe Park

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Woking West (A324) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Premier Inn restaurant
    Breakfast

    Reviews for Premier Inn Woking West (A324) hotel

    1-2 of 1,115 reviews

    "Would not come back! Rude staff and horrible rooms"
    Overall would not recommend. Rooms very average mouldy showers, very dirty skirting boards and no AC. Receptionist was lovely upon check in could not fault her. However the bar/ restaurant staff were very rude. We stayed friday and saturday night and came around at 9.50 pm to say we close at 10pm, we had only just re ordered more drinks so still chatting and drinking. However by 10.05pm staff shouting across the bar we close at 10pm close means closed ! Then proceeded to essentially kick us out and another few tables one forced to drink his drink very quickly . Very rude staff and would not come back! Some serious training needs to be in place for basic customer service skills!
    "Disappointed"
    Stayed here lots over the few years to see family. Last stay not good , room shabby , some staff at reception poor. Attached pub a waste of time if you wanted to meet family or friends in. Has got alot more expensive not worth it!
    "Spider hotel"
    Spider webs and spiders are everywhere. Room cleaning, toilet and bedsheets was dirty. Spider webs and spiders are each and every corner and even on the floor.
    "Don’t arrive early"
    Don’t arrive early and try to register your car to avoid £90 fine for parking, went to reception at 14:30 just to register the car, gentleman on desk was rude abusive and had no customer skills. Kept saying you cannot come in before 3pm not listening that we wanted to register the car and then go for a walk .
    "Always a nice stay. Thoughtful and personal service."
    Although we live just 10mins away, my husband and I often stay here and every single time, we’re looked after so well. Just by checking our booking , the staff already know what type of room we like! On our recent stay, which was for our anniversary , we were so touched to find a bottle of bubbly, a box of chocolates and a lovely card waiting for us in the room. A very kind and thoughtful gesture. A big thank you goes to Hannah who has been looking after us since our first visit. What you do for us does not go unnoticed 💕 Thank you and see you again, soon.

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    Hotel contact information

    Phone: 0333 321 9187