Woking West (A324) hotel

ta-ratings-img(1091 reviews)

    A leafy canal-side location in the village of Horsell, handy for Ascot, Legoland and Thorpe Park

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    A leafy canal-side location in the village of Horsell, handy for Ascot, Legoland and Thorpe Park

      Parking at Premier Inn Woking West (A324) hotel

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Premier Inn restaurant
      Breakfast

      Reviews for Premier Inn Woking West (A324) hotel

      1-2 of 1,091 reviews

      "Great stay even in the heatwave"
      Was really concerned about the heat following previous reviews but it proved not to be as much of a problem as first thought. Just came back from 2 nights stay as was visiting windsor castle and brooklands. Stayed in 2 different rooms. We took a tower fan each just in case but the room fan was sufficient for the first night, only used it on the second night. We stayed in the main building so that maybe why we were OK. Staff all really helpful and friendly. Had dinner one night and it was really good - the lasagnes were home made, found all food to be of a good quality. Breakfasts both mornings were great as expected from premier inn. Ordered cooked breakfast and helped self to continental. Hotel set in a peaceful area, can hear the planes going overhead so advice would be to take earplugs. Would definitely return.
      "Disappointing"
      A very tired facility, staff helpful and friendly but site looks uncared for. Room comfortable, but sparse. Tea and coffee facilities also basic (powder coffee/tea bags, no biscuits). No aircon, food offering generic and expensive for what it is. Bar offering also quite limited. At £200 per night (when I stayed in June 2025) it is also not cheap, in short there are much better value options around than Premier Inn, this one is in need of a major refit. Seems indicative of a chain that has lost its way.
      "A stay of two halves"
      Booked two rooms to visit my son . Arrived and the reception staff were fantastic, room was fine ( very warm and little ventilation). Went across to the restaurant pub. OMG. No staff , waited 20 mins and eventually someone came. A man had waited over an hour for his food and the rest of his group had finished eating theirs, he asked for a refund. The two staff sorted it and were rude and miserable . I eventually got a drink and at 9:30 she shouted last orders. 15 minutes later she came out of the bar with a heavy set of keys on a long string and started swinging it at each table shouting ‘ locking up now ‘ !! The restaurant is filthy. Food slop , sticky tables. Rank !
      "Comically Bad Stay."
      Comically bad stay. There was no one behind the desk when we arrived and the buzzer button just set off a pager that was left abandoned on the receptionist desk. The five of us and another couple waited about 20 minutes before someone came along. The room had plenty of wear and tear and desperately needed updating. The breakfast was terrible. We booked when we arrived but sat and waited over an hour while everyone around us arrived, ordered, ate and left. Eventually our food arrived undercooked and cold. The waitresses were trying their best but they seemed totally defeated. It’s probably time that Premier Inn either gave the place a huge overall or handed it off to a competitor so they can capitalise on it.
      "Overall good value"
      We regularly use this Premier Inn when visiting a relative. The rooms are always clean, with the usual amenities and there is plenty of parking available. The staff are always polite, cheerful & helpful. There is a Beefeater on-site but we prefer to walk into Horsell to eat.

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      Hotel contact information

      Phone: 0333 321 9187