Sunbury (Kempton Park) hotel

ta-ratings-img(1512 reviews)

    Close to Kempton Park Racecourse, and a short drive to Shepperton Studios, Twickenham and Thorpe Park

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Sunbury (Kempton Park) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Sunbury (Kempton Park) hotel

    1-2 of 1,512 reviews

    "Comfortable and great staff"
    What a surprising hotel tucked away off the busy main road. We booked here as we were visiting an attraction nearby and firstly the parking was exceptional. It was a multi storey attached to the hotel and with their code it was only £7 for 24 hours which is a very good rate. Checking in took about thirty seconds and we were soon in our room which was large and clean. It’s an older hotel but everywhere was spotless and the bed super comfy. We had an excellent nights sleep and despite being on a busy road the double glazing was so good that you couldn’t hear anything. We used the bar which was always staffed unlike a lot of other Premier Inns we’ve visited near London and we had a comfortable evening. We didn’t eat but the food did look good and I heard compliments from some diners. I’d definitely recommend this one and we’ll be using it again
    "Good hotel, not great restaurant."
    Overall experience of the room was what you expect from the Premier Inn Hotels. Nothing to complain about. The restaurant was not up to the expected standards. The service was very slow, an hour to take an order, let alone get your food. The food was sub-par and nothing terrible, but nothing exciting either. Been to far better restaurants attached to Premier Inn's before. The carpark was VERY tight. Perfect location and seemed very secure.
    "Average stay avoid the evening meal"
    The hotels probably one of the most run down premier inns we’ve stayed in,clean but ready for a refurb.Reception staff were nice enough.Breakfast was just as you would expect.We ate in the evening and it was awful!Food wasn’t overly warm after waiting over an hour for it to arrive then they got one of our orders wrong and redid this which took another 20 minutes!Manager blamed me for not ordering correctly in the first place even though the waiter that originally took the order read it back to me!
    "Not the best"
    Not what I expected. Room was outdated and warm even with air con on, carpet looked like it had been brushed not hoovered. Toilet paper holder had not been replenished, had to ask for more after blowing my nose. The room was dated. The majority of the staff were friendly, Duty Manager, female, on day of arrival was polite but very fierce not approachable. Duty Manager next day, a gent, was lovely, kind and friendly. Not my usual chain of hotels I stay with, unfortunately will not return
    "High cost parking"
    Friendly staff, tho tgey seem to be understaffed especially in the restaurant in the evening The waitress was kept rather busy there seemed to be only rwo on duty. They were both very pleasant tho they were busy The only thing we are a bit disappointed with us the parking situation we stayed 3 nights and it cost us 40 odd pound. And maneuvering inthe car park is very tight. Only for the parking situation and cost we will try to avoid this particular hotel. I must add tgat on the morning of the last day my daughter overheard the reception telling someone that there's a reduced rate. No one mentioned this to us. Even tho they asked had we paid which we had but at the machine in the car park. So for the high cost of parking we will avoid. A shame because all staff were lovely.

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    Hotel contact information

    Phone: 0333 321 9057