Sunbury (Kempton Park) hotel

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Close to Kempton Park Racecourse, and a short drive to Shepperton Studios, Twickenham and Thorpe Park

Guest Rating:

4.5

Based on 1,078 surveys

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68 Staines Road West, Sunbury Cross, TW16 7AT

Sat Nav Directions: TW16 7AT

Directions: Follow the M3 to Jct 1 (Sunbury), take 1st exit from the roundabout, then the first left onto Crossways. The hotel is on the right.

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Transport and local information: Kempton Park Walking distance
Twickenham 4 Miles
Hampton Court Palace 4 Miles
Heathrow Airport 5 Miles

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Hotel Parking:

Chargeable parking is available at £5 per 24 hours. Car park has a height restriction of 2 metres.

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1-5 of {{936 | number:0}} reviews

11 Aug 2018

Alan J

Kent, United Kingdom

Trip Type: Family

"Very tired"

Stayed for just one night prior to visit to Thorpe Park for which this is ideally situated until the Staines PI is fully open. This PI is very tired and in need of a major refurbish. The carpark is not designed for anything larger than a medium sized vehicle so beware if you have anything larger. The restaurant is ok for dinner and breakfast , we have had much worse at some PIs ,the staff make up for the buildings shortcomings as they are friendly and polite. Our major issue was the double bed in our family room which was obviously broken before our arrival and had been for quite a while. The bed creaked throughout the night and was at a strange angle. In the morning after a poor nights sleep I inspected the bed and found that one side had collapsed to such an extent that the wooden framework had broken and sharp nails were protruding from where the main supporting leg should have been. This would have caused a severe injury if anyone of us had come into contact with it. We had to wrap a towel around the base of the bed to make it safe. This is totally unacceptable in a hotel chain such as PI and what makes it worse was the attitude of the staff to whom I reported it . A shrug and a mumbled apology together with a business card with PI’s HQ address on so we could make a complaint. So much for the good night sleep guarantee at a PI, this policy doesn’t exist anymore....beware !

10 Aug 2018

geegeefans2

Northampton, United Kingdom

Trip Type: Family

"A good stay"

Good value, good food and friendly. Plenty of shops nearby and rail station 5 mins walk for trips to the city. Car park a bit tight but manageable. Stayed several times and would stay again. Would love to be able to get some fresh air in the room but the windows don’t open although there is air con but missed fresh air

9 Aug 2018

Dinky1976

Trip Type: Family

"Lovely 3 night stay with family "

Just returned home from a 3 night stay in this hotel with my 3 children. We were originally booked into Staines but transferred as hotel not finished. Was reluctant at first due to some not so good reviews but kept an open mind. Very easy to find just off motorway and a less than 5 minute walk to a train station where regular trains take you straight into Waterloo in about an hour. We also had a 20 minute car drive to Thorpe Park. Hotel is located next to a small shopping centre which includes a KFC, Subway, Boots and a M&S food hall, there is also a large Tesco the other side which was handy to pick up bottles of water and snacks etc. For evening meals either book a table in the hotel restaurant or be prepared to drive as nothing close by. Hotel was clean, we slept well, thankful for the air con in the room and breakfast was good, parking is tight but onsite which is a bonus and was secure. Staff are very friendly and welcoming and will go out of their way to help. If I had paid £200 a night then yes I would expect more but having paid £167 in total for a family room for 3 nights including breakfast, in my opinion we got what we paid for and were happy with our stay. Will be staying again for a trip to Legoland at the end of the month.

4 Aug 2018

kevin c

Bristol, United Kingdom

Trip Type: Business

"Staff make up for most of the hotel's other shortcomings"

Stayed here for 4 days last week for the first time. Popular with tradesman, businessmen and tour parties, ideally located next to the M3 for convenience but in an area that has little going for it and a brisk 25 minute walk to the 'on Thames' part of Sunbury. The building itself is a 70s style tower with 8 floors of accommodation and needs some investment as it looks tired and tatty in many areas. The car park, at £5 a night, is tight to drive into and whilst there are lifts to all floors from reception , you have to hump your luggage up from the car park by stairs. The rooms are tidy, if a little basic and tired but the bed is very comfortable. Windows don't open and little cool area anywhere. There is a meal deal for dinner and breakfast which is good value as there are limited options to eat outside the hotel although would recommend Shahin Indian on a Tuesday night. Starters are nothing to write home about but the burger was tasty. Breakfast was fine. What makes this hotel and the reason I would go back if I needed to was the staff. Always pleasant, helpful and courteous.

2 Aug 2018

Jack B

Stirling, United Kingdom

Trip Type: Solo travel

"Excellent staff - tired fabric"

Stayed here overnight to permit me to do a family pick up at Heathrow. Hotel easy to find - the car park is certainly a wee bit of a challenge - small spaces and right-angled concrete bends on the access ramps. Care needed. The hotel staff were brilliant - from reception through the breakfast/dinner/bar area - all friendly and efficient. The fabric of the building is a bit tired - it could do with being freshened up. Room and bed up to the usual Premier Inn standard - very quiet.

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Hotel description You're onto a winner with Premier Inn Sunbury. Handily located in south west London - with the M3, Heathrow Airport and trains for central London close by - staying with us puts you in prime position. Have a flutter at Kempton Park Racecourse. Catch the top teams and headline acts at Twickenham. Spend the day like royalty at Hampton Court. Or max out on fun at Thorpe Park, Legoland and Chessington World of Adventures. And, to make sure you sleep like a champion, you'll find spacious rooms and extra-comfy beds.

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0871 527 9054

Sunbury (Kempton Park) hotel

Close to Kempton Park Racecourse, and a short drive to Shepperton Studios, Twickenham and Thorpe Park

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Sunbury (Kempton Park) hotel

Close to Kempton Park Racecourse, and a short drive to Shepperton Studios, Twickenham and Thorpe Park

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