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Epsom South hotel

Get your hiking boots on and blitz those cobwebs - make the 20-minute drive to picturesque Box Hill

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TripAdvisor Traveller rating:

732 reviews

Guest Rating:

4.5

Based on 1,045 surveys

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Brighton Road, Burgh Heath, Tadworth KT20 6BW

Sat Nav Directions: KT20 6BW

Directions: 3 miles from M25(J8), go onto the A217 towards Sutton. Turn right before traffic lights before the junction with A240 Reigate Road. Behind the Heathside Brewers Fayre.

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Transport and local information: Gatwick International Airport 11 miles
Chessington World of Adventures
Thorpe Park
Kingswood Train Station 1 mile

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{732 | number:0}} reviews

19 Sep 2019

JessicaTodd

Eastleigh, United Kingdom

Trip Type: Solo travel

"Noisy room, dirty too. "

Not that easy to find, but plenty of parking available when I got there. Useful to have the pub next door for dinner, but expensive for breakfast, just under a tenner for a regular full English. Check in was OK, but beware of no lifts here. I was fortunate to have a chap on reception haul my heavy suitcase up to the second floor for me. I asked if I could move to a lower floor, was told that wasn't possible as they were fully booked. Most odd, random Monday, no events nearby, not even school holidays. I was asked rather rudely where the other person was (double room booked) by the receptionist, when I told her hubby had to attend an audit so couldn't make it she didn't seem impressed. Not sure what the issue was, I was paying for a double room regardless, it made me feel rather uncomfortable. The bed was good, nice pillows too and a decent sized bath towel. Not sure why just 1 towel was provided in a double room, couples expected to share perhaps? The bedroom floor was badly stained, tape round a towel rail in the bathroom (for no reason), filthy skirting boards in the bathroom - obviously not cleaned for over a week at least. Nasty red nail varnish stains on the walls. Housekeeping staff obviously have poor eyesight, and/or don't care. Hair in the shower too. Peculiar furniture, hangers for coats/jackets, bedside table tops, a long table which the kettle etc was on. No suitcase stretcher and no drawers in anything to put clothes away! Bonkers. Lovely sized room, plenty of space for a chest of drawers even. So I had to put up with literally living out of a suitcase on the floor. The room was hot, no air conditioning or fan in the room. I opened the window only to hear the racket from the trade yard next door. Sleep not possible with the window open and (as it was too hot) not possible with the window shut either! Don't expect a lay in or decent sleep here, forklift trucks start bleeping loudly just after 7am, audible even with the window shut! TV was a decent size, in a good position too, shame hardly any channels were available on it, great to get lots of children's TV but I couldn't even get a channel with the news on it, not even ITV! When I checked out (having taken my time lugging my suitcase down all the stairs) as I handed over my room card the receptionist said, all OK? I told her it certainly wasn't, the bathroom was filthy and I hardly slept because of the noise from the yard. She just said 'oh dear'. It was obviously no matter to her that I was tired and had a bad night. Seems like reception staff here care as less about customers as housekeeping staff do! Not somewhere I would want to stay at again. If you are forced to stay here (booked by work etc) take ear plugs and be prepared to encounter rude staff and a mucky room! Photos attached!

16 Sep 2019

sifool1

London, United Kingdom

Trip Type: Friends getaway

"Room was not cleaned . Blood stains on the sheets. Cob webs and mould all around the window."

Then when I complained again the duty manager said you dont sleep on the window sill. Could not believe my ears. I was made to feel very uncomfortable after I Complained and couldn't wait to be shot of me ... No apology

15 Sep 2019

O6057BXkarenw

Norwich, United Kingdom

Trip Type: Family

"Overnight stay for family party"

We stayed in lovely clean and comfortable rooms. We received a pleasant welcome on checking in .. and when returning late from party. Good nights sleep followed by excellent breakfast with lots of choice, looked after by cheerful helpful staff. Would definitely stay here again.

9 Sep 2019

Zizi23

Trip Type: Couples

"Very impressed"

We stayed for one night for a family gathering nearby. Staff were very welcoming, excellent front of house. Quality of food was very good. Room clean and bed comfortable. My only gripe would be that the hospitality tray was lacking - no biscuits, only 2 T bags. However, I would definitely return and recommend.

9 Sep 2019

forty8designltd

Trip Type: Business

"weekend stay"

Good price for a Saturday night stay compared with other hotels in the area. Room was fine with big TV and the shower room had been recently refurbished. Plenty of parking at the back of the hotel. Needs refurbishing externally. Service was poor in the adjacent pub but generally a good experience.

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Hotel description Why gamble on a good night's sleep? At Premier Inn Epsom South you'll find everything you need for a great stay, including an on-site restaurant and super-comfy beds. Just a nose from Epsom Racecourse, you'll be right on hand to catch starter's orders. We're also perfectly placed for a host of other activities in the area from Chessington World of Adventures to golf at Kingswood, Surrey Downs and Walton Heath. And with regular connections into London and out into the countryside, you're onto a winner.

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Epsom South hotel

Get your hiking boots on and blitz those cobwebs - make the 20-minute drive to picturesque Box Hill

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