Cobham hotel

ta-ratings-img(916 reviews)

    Local to the early 19th-century Cobham Mill, and Painshill Park with its magical crystal grotto

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Cobham hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Chef & Brewer
    Breakfast

    Reviews for Premier Inn Cobham hotel

    1-2 of 916 reviews

    "Not Great"
    Arrived late so went straight to the room, a lot of noise from arguing guests woke us in the night, went on for a while and no one intervened, Therefore we were very tired the next day, not a restful sleep at all. In the morning discovered that although we have booked a room for two people they had only supplied one bath and one hand towel, so we had to manage with a small hand towel or get dressed and go to reception then return to shower, we managed. Went to complain about the noise and the towel situation but no one was on reception and no response. Wouldn't stay again, i have stayed at Premier Inn for years mostly for business and feel that the standard has dropped in both cleanliness and service.
    "Poor reception staff and in need of repair"
    We were not provided glasses for toothbrushes in the bathroom. The receptionist stated that this was now standard for Premier Inn hotels, which I find suprising as this is the first time we have had this problem in a Premier Inn hotel. The room needed more sockets, especially near the beds. There were a few areas that were poorly maintained with the need of replastering and repainting. The details of our paid breakfast was not sent to the pub associated with the hotel. This meant that I had to go back to the hotel reception to get proof that I had paid for tge breakfasts for myself and my partner. There were 2 staff on reception and they were discussing room availability. One of the staff asked me what I wanted and after I told her that I needed proof of payment for 2 breakfasts she carried on talking to the other member of staff for nearly 5 minutes. It then took her another 3 minutes to find the details on the computer. This member of staff thrn walked over to the pub with me to confirm my payment. So my partner waited 10 minutes for me to get this proof before we were allowed breakfast.
    "Fantastic surroundings"
    We had a lovely stay at the hotel with a outstanding pub next door serving Exceptional food. Room was also nice and clean. Very comfy beds. Staff very helpful.
    "Staff need to learn sympathy/empathy"
    Overall stay was good. My daughter was taken into hospital Sunday evening and needed emergency surgery. We returned late Sunday evening/Monday morning. We were 5 minutes late for breakfast and asked if we could have some toast and tea. Polly was extremely rude and said no. A little empathy would have gone a long way. She also apparently turned the warmers off 6 minutes early the next day..
    "Disappointing"
    Staff were lovely and very friendly, but unfortunately the bathroom was not clean and there was pee down the side of bath and on the rim of the toilet. Also hair on the wall and bath. Didn't sleep very well to much noise from kids, we were put in a room with a dividing door and could hear everything through it and there was a kid and it kept waking me and my children up. Breakfast was a bit disappointing food was warm not hot so went cold half way through eating it. Not really any choices of cereal. And they only provide semi skimmed milk.

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    Hotel contact information

    Phone: 0333 777 4618