Addlestone hotel

Our 3rd visit to this hotel when visiting the local Merlin parks. Ideally located with air conditioning, free parking, decent WiFi, and a lovely premier inn breakfast in quiet restaurant that you don't need to book. Room as expected from premier inn. Slightly bigger 4 bed rooms than some. Clean comfortable and nothing to complain about. Comfy beds, clean linen etc. Can park outside for free for 1 hour. Multi story 5 mins walk away for longer. One one night we arrived at multi story at 8pm and it was completely full. It took us 25 mins to drive to the top and back down again, because this car park is TIGHT and often involved others reversing out the way as turning circles from ramps are simply not big enough. I parked for my free hour at premier inn and I was lucky at 9.20 as someone left and I took their space in the still full car park. This was quite stressful. Waitrose is downstairs, ideal to grab morning picnic supplies. Tesco extra is about 2 mins drive away. Plenty of places to eat locally, and cinema etc. I'm sure we will be back for a 4th visit. Excellent value stay considering free parking and air conditioning.

The picture of the hotel building looks really modern and yet inside and it’s really anything other thanks this. Tired hotel room. No water or USB charging points. Parking is offsite. I booked premium WiFi - could not access need a redeem code. Not provided and reception closed when tried to find out. Try an d manage booking online - it kept saying issue try later. Then to call it wanted me to call a charged phone line. Really rubbish experience. Won’t be in rush to book premier inn - will be last resort!

Very helpful staff and good service Richard went out off his way too get us checked in when we arrived Very early

Moni was very welcoming with beautiful smiles who deserves to meet and greet. She has given the postcode for parking which helps and allowed us to have our evening meal at 730. The rice meals were delicious different menu from other hotels. Moni made our stay worthwhile.

Long wait at reception to check in, as no staff were around and the machine was not working, which was a shame. Once a staff member arrived, she was quite abrupt. The location was right off the high street, which was perfect, and next to the shopping centre, with easy access to lots of places to eat, which was great, plus a big Tesco over the road for anything else. The parking at the back of the hotel was only free for 1 hour to drop off, then we were directed to the multi-storey around the corner, which was free for the duration of our stay, a couple of minutes' walk away. The hotel was quiet, and the rooms were clean and cool in this heat! The train station was only a 10-minute walk away, which was perfect for our day trip into London!