Addlestone hotel

ta-ratings-img(705 reviews)

    Just a short stroll from Addlestone train station, and close to Thorpe Park and Chessington World of Adventures too

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Addlestone hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Addlestone hotel

    1-2 of 705 reviews

    "Never again. Unsafe"
    We arrived at the hotel to be greeted by a horrible smell on the stairs, looked like a yellow round wee stain and really stank. The whole corridors were not hoovered and heavily dusty. Room was filthy, dirty bath, dirty cups, not seen an hoover in weeks, fingerprints on everything and water left in kettle. We was woken up by a person running up and down the corridor in there underwear screaming that they had just been robbed of their phone. They didn’t want any police involved and it was all a bit shifty. One can only speculate what was happening in that room! A receptionist arrived saying that “they know this visitor” and entered the room with the half naked person. This left me a feeling unsafe. The door lock leading from the stairs onto our floor (floor 2) was broken so anyone could enter from the stairway or even the lift. We complained at the front desk who wasn’t surprised by this. Never again. Avoid at all costs
    "Staying for work"
    Staff at reception were very helpful and got me booked in very quickly! I would highly recommend to anyone wanting to stay here!
    "Rude manager ayoup"
    When I first arrived, the manager ayoup and a lady were sat on their phones on the sofas. I asked for help with check in, ayoup huffed as this took him away from his phone. I had to take him away from his phone 4 times which he clearly wasn't happy with, you could tell by his face. He was rude, unhelpful with terrible customer service skills. The room was ok, pillows weren't the best but it was so quiet and the curtains are great so it's really dark in the room even though it's light out! We had a great sleep. WiFi that you pay for was terrible! We had breakfast, there were no bowls, no bread, no cutlery and the hot food was very undercooked. I wouldn't return here!
    "Fantastic desk"
    Stephy has got to be one off the nicest person you will ever meet . Very calm very helpful doesn’t matter how much the guest me. Be so tied and missable he still manages to put you at ease . I have been lucky to stay in many hotels around the world be it 1 star or 5 stars . Your company is blessed to have him in your Employment
    "Not nice but work booking"
    Starters brought 20 minutes between each other 2nd with the main course when question this accused of being abusive to staff and asked for room number threatening our stay not a nice experience on 1st of 3 day's in the hotel. Also short on stock, never told on arrival of having to book your meal times working away all the time and not a very good experience at all despite politeness in asking very poor

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    Hotel contact information

    Phone: 0333 234 6439