Addlestone hotel

Another stay at Premier Inn Addlestone and, sadly, the self-check-in experience was as frustrating as ever. The machines didn’t work properly – something that seems to happen far too often. It’s a disappointing reflection of the modern obsession with reducing front-line staff and replacing them with technology that simply isn’t up to the job. Thankfully, Richard came to the rescue. This one-man superhero appeared to be doing the work of an entire team – check-in manager, chef, barman and chambermaid all rolled into one! Despite being clearly busy, he dealt with my issue quickly, professionally and with a smile. Without him, the start of my stay would have been far less pleasant. The room itself was exactly what you’d expect from Premier Inn – clean, comfortable and well maintained. The famous Premier Inn bed remains as comfortable as ever and guarantees a good night’s sleep. My only other question: why are the pillows so hard? Surely after all these years someone must have mentioned it! Overall, a good stay thanks largely to Richard, who deserves recognition for keeping the place running smoothly despite being stretched across multiple roles.

Very helpful & friendly staff on arrival, very clean & comfortable room, excellent food service, all cooked to perfection & a great breakfast in the morning to fuel up for the day before departure Close to shops & the railway station Lovely visit & would definitely recommend this hotel to anyone coming to the area

Stayed here end of April and Filipe let me check in early as I wasn’t feeling well. He was a great help to me. Nice guy.

Great location, was opposite a Chinese restaurant, and a five minute walk down to tescos! The car park was the same walk and accessible. The rooms are lovely, breakfast was great. But most of all, the staff there were super friendly! Accommodated our every need! Thanks you!!

A clean hotel, with very friendly staff. We were visiting Brooklands and Mercedes-Benz World. The hotel is ideally situated for these. The meal deal at £26.99 was good value. Breakfast was either a hot breakfast or continental,with as much tea/coffee as required. The evening meal was two courses and included a drink (beer, wine or soft drink). The hotel is around 30 minutes from Heathrow. I would recommend staying here.