Newmarket hotel

ta-ratings-img(908 reviews)
  • Premier Plus rooms

A thoroughbred hotel just two miles down the road from the thrills of Newmarket Racecourses

Hotel FacilitiesSee all

Chargeable offsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Newmarket hotel

Our rooms

Standard double

A super-comfy bed, a powerful shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Table Table
Breakfast

Reviews for Premier Inn Newmarket hotel

1-2 of 908 reviews

"Good and convenient hotel"
Have stayed here several times. Upgraded to a Premier Plus room - these are on the top floor so you avoid noisy neighbours above you (which has been a minor issue in this hotel in the past). You also get some mini upgrades over a “standard” room - a Nespresso coffee maker, fridge with water, chocolates etc. the interesting thing is some upgrades I would expect in standard rooms - premier rooms have USB charging points, but standard rooms do not. Also - premier rooms have a really good shower, but no bath! Breakfast on the ground floor is very good and well organised. In a town that has several ‘posh end’ hotels - this is convenient and reasonably priced (on a non- race day). Only minor issue - I stayed for 2 nights and had thought my room would be ‘made up’ after the first night…….but you do have to expressly ask for this at reception - the door hanger does not actually make housekeeping do this.
"Wouldn't stay fair again."
Very disappointed with my stay. The check-in experience was extremely poor. The receptionist clearly needs more customer service training. Being rude and abrupt is unacceptable. Plug in the sink wouldn't open. The rooms have generally been neglected. I stay in many hotels including different Premier Inn, the worst I have stayed in.
"Friendly staff!"
Friendly staff. Happy to help resolve an issue on arrival with the bedroom door & door lock not locking/ working as it should. The issue was swiftly sorted and a new room provided. Slight issue with mould around the window in the room & bathroom. Perhaps some routine maintenance to replace the mastics. Car parking across the road. Was lucky enough to get one of the free bays allocated to the hotel. Otherwise lovely stay. Would definitely stop again if in the area.
"Good in places but not for dinner"
This Premier Inn was up to expected standard in every way - well almost. Staff friendly and helpful. Parking very close but if the limited free parking is all taken it’s only £3.40 a day to park in the same car park. Breakfast was as expected and good value, BUT, dinner for our party of 8 was a real disappointment. Friday evening and a very quiet TableTable restaurant but none of us could select from the menu what we wanted. The waiter was apologetic but was fortunate that none of us made a scene - too patient. I wanted a chicken curry- none left. Naan bread - none. Rice - none. Cooking oil for other meals — run out! I reluctantly had a vegetable curry (mainly squash) which I left with a few bits of chicken thrown in. Without rice it had to be chips. Instead of a naan I was offered a flat bread but, you guessed it, not available. With a Waitrose across the road it was clearly not policy for the chef to pop out a buy the missing ingredients. Company policy was obviously that it’s better to disappoint the guests than buy locally in an emergency.
"Fantastic service"
What fantastic service we received from Jenny and her staff, 17 hairy, hungry bikers and she helped all get fed and watered with a smile on her and all the staffs faces. Thankyou so much for your patience. I would recommend the restaurant time and again 😁

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Hotel contact information

Phone: 0333 321 9232