Lowestoft hotel

Brilliant staff which such care and consideration for its clients. The reception staff did a brilliant job making our young grandchildren feel comfortable. As many reviewers say the hotel is one of the older ones but it is clean and tidy.

All that can be good and bad about a premier inn, in one place. The staff were pleasant and the breakfast was excellent with hot foot cooked to order. However, the rooms themselves were very tired - chipped paint, bathrooms in need of TLC. Location is a fair way out of the town centre.

We checked in Friday for a weekend stay, the staff here have been lovely both times we've stayed particularly Abbie at check in who was so friendly while running through everything with us. The rooms are very clean with big comfortable beds and there’s plenty space in outside for parking :)

This is possibly the 5th or 6th time staying here. Staff on reception always fabulous and friendly. Rooms very well maintained, clean and functional. Hairdyer supplied, fan supplied, extra pillows supplied, tea and coffee supplied. Bed: very comfortable. We have stayed at the travelodge down the road and PREMIER INN beats it hands down. Option available for breakfast and dinner rates at the beefeater next door. Will continue to stay here whenever visiting Lowestoft.

For a Premier Inn I was slightly disappointed. Friendly receptionist on arrival. Asked about breakfast which was pre booked and if we wanted a table booking for dinner. Room was clean on entering but could do with a fresh coat of paint in areas. Lighting - needs a light above the mirror when using hairdryer as lighting was fairly dim. Could do with plug socket near bed for medical machine. Luckily we brought an extension lead as only sockets available were by the desk. Room was very hot but a fan was provided. Room is supposed to be blacked out so you have a good nights sleep. However, the light from under the door was very distracting and the curtains did let light through. Breakfast was in the adjoining Beefeater. First morning, waited over 30 minutes for the breakfast to be served and on arrival the breakfast was warm not piping hot. Coffee machine - latte not hot. No butter for the toast only margarine. Second morning, I had to send my food back as it was cold. Would visit again but not have breakfast.