Ipswich Town Centre (Quayside) hotel

The location is lovely near boats and also a lovely littke pub and shops and pizza. The staff at the premier Inn work very hard 5 star service and very happy to help. Amazing diligent team with a friendly welcome as a solo traveler on business. The chefs food is 100% fresh so many flaviours you will not be dusapointed! Thank you very much for a lovely stay and also my room was spotkess! Thank you

Stayed for 2 nights on 16/17th October 2025.Wonderfule location for wandering the harbour and town. Electronic booking in machines not working but incredibly helpful and cheereful staff sorted things manually. Room was clean and tidy and we are considering buying one of their mattresses. The breakfast was .MIND BLOWINGLY good, everything hot and tasty. Would recommend Quayside Premier Inn for a stopover.

This was my first premier inn stay so I didn't quite know what to expect. The first good omen was getting a covered parking spot 2 seconds from reception in the pouring rain🌧 I had booked premier plus with the hope it would be better than travelodge (who I have totally given up on!) We were on the 5th floor in a lovely sized room with a coffee machine, complimentary sparkling water and chocolate in the fridge and a very comfy bed. Slept great, no noise even though our road looked onto the main road. Breakfast was good, the lady on reception was doing about 7 different things at a time, all brilliantly I may add. Because I booked early and it was a Sunday night, it cost me £48 plus the brekky... fantastic!! Would definitely use premier inn again

I’ve not stayed at any Premier Inn for the last two months, I’m normally a very regular customer. This is my first visit to Ipswich Quayside and I am very much hoping it won’t be the last. The level of service here I feel is above and beyond what you normally get at a similar establishment . There was a slight issue of me booking in, but that was more because of the third-party involved rather than Premier.. Jack sorted that and Teale looked after me from their one, Teale is a credit to this company, ensuring I was happy with the way my booking had been sorted and also later on in the restaurant where she was very attentive and chatty which makes all the difference when after a long day working on your own somebody takes the time to say hello and smile. Also of note was Hayden who also made time to make me feel comfortable in the on-site restaurant. Talking of which it was my first viewing of the new menu, wow! You really must try the spring rolls, I so enjoyed them. I had them two nights running, the new pizzette is also worth a dabble. So basically in my first visit to Ipswich. Quayside I encountered excellent service and really decent tasty food so I think I must also include the chef on this review. Hopefully, I’ll see you all again soon !

Brilliant hotel just found it hard work trying to get in to the underground parking which I needed to park in due to my mobility issues and needed disability parking drove around the one way system 5 time looking for entrance and it was dark so didn't help needs a sign pointing saying where parking entrance is