Ipswich (Chantry Park) hotel

We had a fantastic week at this gem of a Premier Inn tucked beside the A14 but with minimal road noise. The building may be older than many but the housekeeping staff Sylvie, Lai, Tammy and Paul on maintenance do a great job of keeping it all clean and working well. There's no air conditioning but even on the hottest day (35°C outside) we were comfortable. Reception staff greeted us with smiles and happily refrigerated/froze our bottled water and ice blocks. They offered advice on places to visit and made sure our requests were met. Saving the best till last Breakfast was a joy every day. The breakfast room was kept tidy and the continental breakfast supplies kept well stocked by Selina and Justin and the well cooked and presented hot breakfasts turned out to order by Nicole, David and Caroline (what a treat to get fried bread when so many places no longer offer it). Emily must be a great manager to oversee all this and the whole staff are a credit. I feel sure we'll be back here again.

THE BEST SERVICE I have ever had in a hotel, let alone a premier inn. So communicative, friendly and really made you feel like it was a home from home. The staff read you like a book and tailored your experience to the type of traveller you were. We're quite warm as a family so they were very friendly, but there were people that clearly wanted to be left along and they handled it in a very professional, apt way.

Really, really enjoyed our two nights in the Premier Inn on a recent house-hunting trip. Our room was quiet, airy and bright, and in immaculate condition thanks to Sylvia and her housekeeping team. Nothing was any trouble, car parked outside our window and The Beagle next door for refreshments. Breakfast was excellent with perfect poached eggs to set us up each day. Lovely and helpful reception staff and the hotel is in a perfect spot for access to the town and the coast beyond. Have stayed here before and will be happy to stay again in the future.

No complaints - the hotel was clean and comfy. Good selection for breakfast despite being very busy. The service from staff was notably good, particularly Selina who ensured we got a GF breakfast and also sorted a ‘left-behind’ item for us.

This is an excellent premier inn in a quiet location, very clean and comfortable. My wife and I were well looked after by Sylvia and the rest of the team there. Lovely country pub next door we would highly recommend staying here if you are visiting Ipswich.