Ipswich (Chantry Park) hotel

We had an amazing experience as always when coming to this site. Selina and Emily are friendly and welcoming and a perfectly cooked Breakfast by Nicole. We will come back, thank you all!

We have stayed in many Premier Inns in our time but room 7 at this one is the worst room we’ve had. It is much smaller than the usual room, especially the bathroom. Not much bigger than a bathroom on a ferry. The one night we stayed the fan in the bathroom buzzed all night; it has a Saniflow system which is very noisy; there is an air conditioning unit close to it which kicked in an out all night; it is next to the kitchen so we were woken early by staff preparing breakfast and the was a large number of dead flies on the window sill. All in all not a good experience. We could have and should have asked to change rooms but we arrived late and were exhausted from a day’s travelling and just wanted to get our heads down. When we mentioned our concerns in the morning the manager bizarrely said Premier Inns are undergoing a refurbishment programme but they aren’t on the list. Contact Premier Inn Head Office. From reading other reviews I’m sure other rooms are better but try to avoid room 7 if you plan on staying here.

This is my 2nd visit to the Chantry Park Premier Inn. The staff are welcoming, friendly and helpful. My only tiny critique is there are no USB charging points in the rooms that I have stayed in. But not an issue if you remember a USB plug (which i didn't remember).

Lovely convenient location Hotel for when I visit family in Ipswich, staff are very friendly, Lee Lou Sylvia Lauren Selina to mention a few, Rooms and other areas of Hotel are Clean and Fresh

This has to be the friendliest Premier Inn we have stayed in Nothing was too much trouble. If we are in the area this is the hotel we always choose. Well done to everyone that works there.