Bury St Edmunds Town Centre hotel

Katie on reception has been brilliant. After a very difficult day she was such a calming influence and made all the difference. She helped me out very kindly with a last minute booking and I can’t thank her enough.

Large rooms, plenty of coat hangers, hooks for coats, drawers, comfy bed and pillows. Long corridors, wide stairs and lifts, the Premier Inn is very standardised. The biggest problem would be the heating/cooling system which is difficult to operate despite the card explaining how to adjust everything. The noise is like an aircraft waiting on the runway. When trying to switch the fans off there is a sign telling you that it is controlled centrally. It does come and go and fortunately after a glass of wine or two we slept through it. The room has everything you need for a short, overnight stay. A hairdryer, coffee, tea facilities and a decent sized multi channeled tv. The side lights by the side of the bed are static and it would help if they could be moved towards a book you are reading. The windows are huge but the curtains are good at keeping the light out in the morning, thankfully. Because of the noise and dust at the bottom of the wardrobe where you hang your suit etc, I was tempted to give the hotel 3 stars but, overall, it was good value and, ironically, in a very quiet area very close to the town centre. So 4 stars it is.

Had a lovely stay, staff very accommodating, room very clean, food in restaurant very nice and overall a friendly stay. Big shout out to Julie and Ramazan, both had a kind chat with me and were both very helpful despite looking very busy.

Rooms clean and well presented Staff are friendly and polite and couldn’t have been more helpful Very pleasant stay in a quiet location Very happy with service from Julie and Ramazan

Bathroom very compact and and a squeeze for well built people. The door in to the shower is to small as is the space to sit on the toilet.