Tamworth Central hotel

The location is great as shops and parks all on walking distance staff r lovely and friendly and rooms r nice as always only down side is we had a family room but hasn't got air con so was always hot in the room even at night time even though they have a fan in the room but only circulated the hot air round the room

I booked a room for 2 days for my wife and myself. When the invoice arrived I noticed that there were two prices for the stay, one was approx 50% larger than the other. I raised this with the reception staff who advised that they could not clarify this matter as the prices they had were different from the prices used by agents or Premier on-line. This was far from satisfactory. We were then advised that all meals were to be taken at the Beefeater next door. However, the evening meal comprised a starter, beef lasagne and a sweet. There was no other choice as the ovens had broken down. The next day we popped in for a sandwich at lunchtime only to be told they only had only two staff on duty and unless we had booked, they would not serve us lunch. The hot breakfasst should be avoided at all costs - fried eggs over cooked and hard, and Black Pudding requires a hammer and chisel to break it up. If you are going to use a third party for meals you must at least ensure they and their equipment are suitable for the hotel requirements.

Good hotel facilities, accessible room scored a 7/10, quite a long distance to walk to get to the room, low bed,suggest risers to help, location of shower gel not good for people with low mobility.

Perfect base for a family occasion. Rooms as spotless as expected, staff helpful, pub next door was grand for a big family meet up.

Very good food great chef Simon tasty food great customer service from Cara thank you all so much