Leek Town Centre hotel

We were supposed to be staying in Uttoexeter but they shut their bar/restaurant so we were relocated to Leek, and so glad we were. I'll start off with the room. Typical Premier Inn, in good order, comfy beds, my wife loved the pillows! Nice to have decent mugs for morning tea, so used to tiny ones you get 2 slurps from!! Air con worked great so we had 2 comfy nights sleep. Didn't have breakfast as we were shooting off to Alton Towers, but did have dinner on arrival and it was nice and a decent price. The hotel location is perfect, Leek is a lovely little place, plenty of pubs/cafes/restaurants/takeaways, plus Aldi less than 5 mins walk away. Its also a really easy short trip to Alton Towers. The BEST part about this hotel is the amazing staff! We have never stayed in a Premier Inn with such friendly and welcoming staff members, the service we received was like a hotel of a much higher star rating. Everyone we dealt with was smiley and chatty, whether it was the chefs, bar/waiters, reception staff. When we were unloading they would get the doors for us, and saw them doing this for others too, little things but help make life so much easier. A special shout out to Mark, the hotel manager who greeted us on arrival, made sure we were sorted out and was lovely and engaging with my 11 year old son (who's birthday we were taking him to Alton Towers for). Mark and the team have turned what would otherwise be just another decent Premier Inn into a lovely, friendly, welcoming place to stay - thanks guys :)

Enjoyed the stay, was attending our great nieces wedding at a nearby farm. Had a accessible room excellent service througout, would recommend.

Excellent stay once again at The Premier Inn in Leek. The staff are so good you just cant fault them. The rooms were perfect. Breakfast well presented and nicely cooked. Such a lovely time would recommend to anyone. We had my 83 year old mum with us as well as our 5 year old son who has a disability and nothing was an issue - the support we got was fantastic. Thank you so much :-)

The hotel and restaurant are set up and organised really well. The staff are amazing, friendly, helpful and positive (nothing was too much trouble). Honestly we’ve never stayed in a premier inn with better staff and we’ve stayed in a lot! The meals (dinner and breakfast) were good and the room itself was great for a bigger family of four (12 and 8 year olds). Very clean and comfortable with everything we needed. Great location for an early start to Alton Towers!!

Excellent venue with good food and outstanding staff. Rooms, clean and tidy, bed very comfortable, very pleasant. Enjoyed our stay. The staff are very amenable and helpful. Inn is in the centre of Leek, close to Alton Towers, the countryside, Manchester, etc.