Leek Town Centre hotel

First job, open window to get some fresh air into stale and stuffy room. Window mechanism broken. Asked manager for different room as window broken. Don’t like being lied to when told “ all rooms are the same. Premier inn policy. Hotel built this way” I don’t think so. You can see the catches are removed but restricted opening stickers still remain on the glass. Minimum temp is set at 19 degrees so can’t possibly have a decent night’s sleep. Even the corridors are stuffy but they smelt better than our room. On arrival we overheard that the chiller units were broken so no evening meal if you wanted a meat based dinner. ( might be some steak?? ) No thanks. Walked to nearest restaurant. Excellent food. Premier Inn should revisit the ridiculous health and safety policy and reintroduce restricted window opening just to allow fresh air into the room. Apparently the ground floor rooms are the same.!!!??? Fall out of that window and the only damage would be one’s pride.

Best premiere inn I've stayed in. Great staff, great breakfast. Very clean. Only downside was the parking discount...a little poor.

The AC was not working.... I think everyone along our corridor had to wedge their door open so to exchange the stifling hot air in the rooms.. We had a fan from reception but this just moved the hot air around.. I did report this to reception but they said there was nothing they could do.. Having spent the last 7 years staying weekly (3-4 nights) in Premier in rooms through work up and down the country, i can say this was my worst night in a premier and i will not use that one again! Unless its about -10 outside.. then you should be about comfortable.

Awful evening meal. I got the feeling evening the staff were surprised we was eating there. Im sure it wasn't a proper cook. The food was late, some items missing and the curry was watered down. We refused to eat the meal.

One of the worst hotel stays I have had in a long time. The room was so hot and stuffy with no opening windows and the air con locked so it could only be changed by staff. This led to not getting much sleep on the first night. On the second night I asked the staff if the air-conditioning could be put on and was told I can have it on for an hour. (Why is that even a thing). The shower in room 205 (disability wet room) pooled the water by the door meaning for the next 2 days whenever I entered the room I would get wet feet. The door to the bathroom wouldn't close (needs some maintenance). Very little noise insulation so you can hear everyone above and either side of you. So knackered after 2 nights with such little sleep that I checked out and decided to go back home a night early. Won't be going back