Cannock (Orbital) hotel

We are a regular Premier Inn customer and would have to say this is the worst Premier Inn yet. Stayed here for 2 nights. It is very much in need of a refurb, the rooms look very tired and haven't been updated since the place was built. Only positive was the bed and friendly hotel reception staff. The Brewers Fayre next door is disgusting. It's almost as if the staff have given up with the place. The floor was covered from the previous night's food, plates and bowels still had food on, tables filthy, the breakfast was not very appealing and I think my fridge is warmer than the coffee that came out of the machine. We didn't bother having a cooked breakfast the following morning due to how poor it was. Overall it was a pleasant stay but was let down by the restaurant. Will not be returning to this Premier Inn.

Stayed here for two nights as visiting Alton towers. Although the room and hotel were clean, bed comfortable, it really is in need of updating. The brewers fayre, I understand are closing, you can tell with the way it is never kept clean. Both mornings for breakfast there was food and crumbs all over the floor. Breakfast cooked to order, sausages revolting. Closes at 9.45 at night so couldn't relax with a drink for long after our arrival. Just because the brewers fayre is closing in September there's no need to leave the place in such a terrible state. Not good. Reception staff on arrival very friendly and helpful. Would not stay here again even if refurbished

There is a railway track close by.....quite noisy at times. Not sure if it was mentioned...but it certainly should be. Room itself was fine 🙂

I stay at Premier Inn Cannock Orbital on a regular basis on my work trips. Reception staff Nina and Brewers Fayre staff Rebecca always greets me genuinely and provides checking in service/serves food in a professional and efficient manner, they are probably the best hospitality staff you will ever meet and deserves some form of recognition! Location is superb, not far from the M5 motorway, supermarkets, shopping complex and the brand names outlet nearby are within minutes drive. I thoroughly enjoy my stays here.

We arrived at this hotel with a lovely spacious free car park. Walked in to the reception to be greeted by a happy smiling polite receptionist , who couldn't be more helpful. She gave us a downstairs room as I am currently suffering with acute sciatica. The following morning different receptionist lovely happy cheerful staff. Now I move on to the Brewers Fayre next door. The food is lovely but can get a bit lively at times. This morning however lovely and quiet at breakfast and a lovely lady called Chloe who was very helpful and very polite. She is a credit to Brewers Fayre please give her a BIG thank you from us.