Barnsley Central M1 J37 hotel

Normally a fan of Premier inns and having had a pleasant stay at Premier in slough SW the night before me and the family were looking forward to 3 nights in Barnsley Central - especially the breakfast! HOWEVER……. The restaurant and food areas are DISGUSTING, filthy trays storing glasses, brown slimy work surfaces, rotting food stuck in broken tiles, smeared stainless steel and generally a mess with little effort to clean up. Premier Inn customer services were not particularly interested in the feedback and would not accept the photos to demonstrate just how bad this portrays the Premier Inn brand. Barnsley council have been informed and hopefully the current 5 star (2023) food rating will be reviewed and reflect the poor hygiene practices.

Although my room was in dire need of a refurbishment (as is the rest of the hotel tbh) it was absolutely spotlessly clean, the staff that were cleaning rooms were extremely polite, friendly, helpful and very cheery. The reception staff also work in the restaurant serving guests, Julie (?) was absolutely amazing, that lady never stopped for a second, constantly moving around, serving people in the restaurant, cleaning tables and service areas as she went, as well as popping through to attend to guests in the reception, all the while with such grace and a smile on her face, an absolute lady and a credit to the company! Breakfast was lovely, was served just as I had asked for, lovely well done bacon, perfectly cooked eggs and sausages, it was nice and hot too, even though breakfast was extremely busy, So a big thankyou to the chef Steve, I would definitely recommend his breakfast! 5 stars from me! The hotel is located near the town hall, and is just a few minutes walk into the town center and the bus and train station. There is a multi storey carpark that is under the hotel and also a carpark across from the hotel near the 'one stop shop'. I do believe both carparks belong to the local council and not to premier inn, I would suggest using the carpark across from the hotel rather than the multi storey one.

This Premier Inn was cheap - and amazing! The staff team were welcoming and really helpful. The room was spacious, bed really comfortable. From 4th floor we had a wonderful view over Barnsley. The bar and restaurant area are attractive, great for an evening meal and relaxing in.

Had a great stay. Room clean. Bed super comfy. Reception, bar and restaurant staff very friendly and wanting to make sure we were happy and had everything we needed. The cooked breakfast was very well cooked. I would definitely recommend.

bathroom not clean Bar did not open till 6pm and very poor options on the menu staff were nice but could have done with a better clean in the room itself