Yeovil Town Centre hotel

Staff are absolutely fantastic helpful thankyou mel Rory danielle and James you really made my stay so much better mate your brilliant see you soon

The hotel is as expected, set your expectations to average. However, the staff are great, they're always so welcoming and friendly and up for a chat (not common in a lot of Premier Inns). One particular lad at breakfast in the morning, speaks like a talk show host, and it's great. Granted it may sound like a lot of energy for 7 in the morning, but it's a better pick me up then the coffee, and I come back repeatedly just for that.

What a lovely hotel we were upgraded to a premier plus room which was spotlessly clean and very comfy. We had a lovely bottle of prosecco and 2 glasses left in our room for my birthday. Overall we had a fantastic few days in yeovil and Weymouth. Thanks premier inn yeovil team x

Had a pleasant stay and breakfast was great kind staff and special thank you to Yzel who was very kind and made my grandmothers day

As regular users of Premier Inns, we booked into Yeovil Town Centre......what a mistake. We had a family room for four, and it was waaay too small, with a double bed and 2 singles pushed together so you couldn't walk down the sides of any of them, but had to clamber over to get into bed. Decor was very tired with flaking paint, stained chair, and a very noisy a/c fan! Whilst booking in, the young couple on reception seemed more interested in chatting than informing us we needed to book a breakfast slot. Next morning the family went to breakfast at 9.00am, and on arrival we were told they weren't taking walk-ins and we should've booked a slot......BUT WE WEREN'T INFORMED!!! We were told to go back to our room and come back in 30 minutes! On returning, it became apparent there were only two staff for the whole restaurant...... and they had to book people in, take cooked breakfast orders, clear dirty tables, restock the 'buffet', and serve the cooked breakfasts!!!! Way to much for two young staff to do (but James & Emily were EXCELLENT under extreme pressure) So, having ordered our cooked breakfasts we went to get our tea & coffee. Found the machine hidden around a corner eventually, after asking other diners, only to discover, the milk jugs were empty!! So we then had to interrupt the busy staff to ask for milk. Next we went to the buffet......if you can call it that. No bread for toast, no pastries, no yoghurts, no fruit (except 2 sad apples), all cereal bowls were empty. Looking at the menu, ALL these things should've been available. This was August Bank Holiday weekend, so the hotel should've been prepared. Whilst we weren't angry with the staff (unlike others), we were horrified that 2 young members of staff were left to deal with all this, and felt sorry for Emily who bore the brunt of it from people and burst into tears. Shame on you Premier Inn for allowing your staff to have to deal with this. P.S. I've never written a review like this before