Weston-Super-Mare (Seafront) hotel

Fabulous time. Rooms clean, with plenty of facilities . Manager and staff helpful and kind. Thank you 😊

this prem inn is the best,can not go wrong,the staff the room(prem plus with a great sea view+the food all very good,we will be back,

Very helpful friendly staff one sticks out nice chap called nathan 10 out of 10 for being on the ball.

We stayed at the Weston-super-Mare beachfront hotel on a Sunday night in April as a stopover on the drive to Cornwall. On the plus side, the location is great for the beach, the staff were friendly, and the nearby off-site car park was convenient. Unfortunately, the room and breakfast service let the stay down. Housekeeping didn’t seem thorough: there were sticky sugar granules all over the desk, the mirror and taps were left streaky as if wiped with a cloth that wasn’t clean, and there was what looked like toothpaste spatter on the back of the bathroom door. Overnight the Nespresso machine leaked, leaving my laptop sitting in a puddle of water (and damaging a book). I reported the room issues to reception in the morning; the staff member was apologetic and said she would look into it, but I haven’t had any follow-up since. Breakfast was also very slow—around a 30-minute wait for a cooked breakfast—even though the breakfast room wasn’t particularly busy. While the location is handy and staff were pleasant, the cleanliness issues and the leak incident made this a disappointing stay and not up to the standard of Premier Inns that live up to their advertising.

I had a great time while staying here. All staff were good, professional, and extremely accommodating when anything was asked for. Room was very clean, 5* service there. Restaurant food was delicious, and the reception staff were very friendly. Will definitely be returning again soon.