Taunton Ruishton (M5, J25) hotel

Stayed a couple of nights whilst recently birding - not one of the best in terms of room quality (hotel needs an upgrade), but it was good to have a Miller and Carter five minutes away - much better than the old (Chef and Brewer?) pubs associated with Premier Inn, which I think are thankfully now all being closed down. However, the receptionist, Nikki, stands out for particular praise. She was so friendly, cheerful and helpful throughout my stay. And then, when I stupidly left a book and alarm clock in the room, arranged to get them returned to me. Thank you Nikki! Would stay again.

A fantastic stay and an amazing breakfast, the staff are very friendly and welcoming, clean room and a lovely welcome gift in our room. The kids loved the short stay and we will be back in the summer.

We chose this hotel purely for the location and price. We were aware it was an older hotel but for one night we were happy to book. Upon arriving we were pleasantly surprised, though an older hotel, currently being refurbished, the general state of the hotel did not look unloved, which is what we actually expecting. From reception to the room everywhere was very clean, with clear evidence of general upkeep. Reception and cleaning staff were welcoming and friendly. A couple of weeks previously we stayed at another local hotel, of a higher star and price rating. We chose that hotel as they allowed dogs and as a bit of a treat before our holiday. That hotel was a great let down and far worse state than this Premier inn. It would be good if Premmier inn would allow dogs, as this would be our ideal go to hotel, when in the area.

I stayed at The Taunton Ruishton Premier Inn and was very well looked after by Leanne on the front desk. Met with a smile, she immediately made me and my colleague feel at home. The check in was smooth, we were booked into breakfast with ease and clearly directed to our rooms. I was really impressed by the service we received from Leanne, especially after a long day. Thankyou Leanne! X

Very poor service, breakfast for the continental was next to non. It was half way though service, we went to eat at 9am they serve from 7am to 11am. £9.99 for a bowel of musili because there was nothing replenished. Reception staff came up with a feeble excuse that the server may have been busy, but if the server and kitchen staff have time to go back and forth chatting to reception, I'm sure they have time to replenish the breakfast. Wouldn't stay again for this reason.