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Taunton Ruishton (M5, J25) hotel

On the edge of Ruishton village, an ideal base from which to explore stunning Somerset

New rooms

TripAdvisor Traveller rating:

861 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 960 surveys

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Ruishton Lane, Ruishton, Taunton TA3 5LU

Sat Nav Directions: TA3 5LU

What 3 Words: ///charities.micro.vision

Directions: From the M5(J25) take the A358 Ilminster Road (towards Ilminster). Take the first left after the Toby Carvery onto Ruishton Lane. Entrance to the hotel is on the left, next to the Toby Carvery.

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Transport and local information: Taunton Shopping Centre
Taunton Racecourse
Somerset County Cricket
Taunton Train Station 3 miles

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Hotel Parking:

Free on-site parking is available at this hotel.

Our car park can't accommodate coaches, trucks or trailers.

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1-5 of {{861 | number:0}} reviews

12 Nov 2019

Greenkeeper123

Trip Type: Family

"Somerset weekend break"

My wife and I stayed at your hotel in Taunton Ruishton (M5. J25) Ruishton Lane, Taunton, TA3 5LU from Saturday 9/11/19 to Sunday 10/11/19 and checked out on Monday 11/11/19. Booking reference- AJVR181332. We were pre-booked in on the non flex rate from the 22/10/19. On arrival we were given room 13 on the ground floor. When we arrived, we were given our key card and took our luggage to the room. On inspection of the room we found that both windows were faulty and were unlockable from the inside. I had to return to the reception desk to complain and we were taken to another room on the ground floor (room 14). This room also had faulty window locks and the employee went to “fetch” a bunch of keys in order to lock the windows, after several minutes he could not find any key to lock them and tried to explain that no one could get in due to a chain on both windows and CCTV in operation, on seeing we were not impressed, we all returned to reception again, with our luggage, so another room could be found. In conversation with other colleagues it transpired that room 14 was already booked out to another customer, anyway, who had specifically asked for that room and hadn’t checked in yet! Eventually we were given room 103 on the first floor. When we tried to adjust the temperature of the room, the air conditioning would not work! I received my invoice on Saturday 9/11/19, by email, which was 2 days before we checked out! On Sunday 10/11/19, after returning to the hotel, our room key card did not work when we tried to access the inner door to our lobby and we were effectively locked out of the building and presumably our room as well. I had to go to reception yet again and they reactivate our room key card! We went to bed approx 10:00pm on Sunday 10/11/19, as we were leaving early the next day and had a disturbed nights sleep due to water running through the pipework set in the wall behind the air conditioning unit! When checking out, I explained this to reception and whilst apologetic, all that they could tell me was that they had maintenance in today, Monday 11/11/19 and will ask them to take a look. We chose your company and this hotel, as we have stayed there before on a number of occasions. This time we stayed there because we were visiting a sick relative. Whilst the staff were very friendly and did their best to sort our problems out, after spending £79.00 with your company and travelling from Cheshire, I would have expected better! We were planning another visit to Taunton after Christmas 2019 but are now having to re-think our plans because this stay has soured our visit. “A GOOD NIGHTS SLEEP, GUARANTEED” fell woefully short I think

12 Nov 2019

664RachelH

Birmingham, United Kingdom

Trip Type: Solo travel

"Don’t go"

I was put into the top room of the old build. It was really cold! There was a moveable heater which was needed. It was also really noisy, the glazing did little to muffle the sounds of the nearby road. It was all rather tired and shabby but the bathroom was clean. But freezing, no heat seemed to reach it. There was a lady in pjs sitting and smoking outside the annex, at 3:30 in the afternoon. I assume that the local authority place homeless people there, as happens in many Premiers and I have no issue usually. But with the annex so remote I’d have felt unsafe there (I’m a woman, travelling alone). There are better places, use them.

11 Nov 2019

Stevie M

Trip Type: Couples

"Excellent short stop off"

Excellent service, staff go over and above their duty, friendly and happy and extremely helpful. Lovely rooms, clean and ridiculously comfy. Couldn't ask for more. We only needed one night, but would have been perfectly happy to stay another, fantastic

6 Nov 2019

AdamG5037

Trip Type: Solo travel

"Do not sleep in room 2."

Worst sleep ever. Absolutely shattered and cannot believe that room is even available with the amount of noise. I do suffer from mental health and cannot always address issues but this room should never be offered to anyone. Should be discounted at least

23 Oct 2019

327rjc

Trip Type: Family

"Great experience and location"

Very easy to find, just off main road but still very quiet-great for working too. Plenty of parking spaces. There is a Toby within minutes and a local pub 5 minutes walk-partly with a footpath. Would use again.

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Hotel description Get the best of both worlds at Premier Inn Hotel Taunton Ruishton. With great transport links nearby, you can zip into town or out to explore the picturesque Somerset countryside. So whether you're looking for a business base, or a quiet country retreat, you'll find us a great place to start. Celebrate your special event at Woodlands Castle. Or show your support at the home of Somerset Cricket. You could stroll around historic Taunton and wind down in a café. Then head back for a great night's sleep in your extra-comfy bed.

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Taunton Ruishton (M5, J25) hotel

On the edge of Ruishton village, an ideal base from which to explore stunning Somerset

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