
06 Nov 2026
dtorrque
Canterbury, United Kingdom
"Great place to stay if you get a good room"
Have stayed here several time due to work and this time the room had a terrible odour as if someone had vomited everywhere! Never had that before at all but this time I couldn't even sleep properly all night. I got the receptionist to confirm as well but the hotel was fully booked so she couldn't do anything! Other than that, it is a great little premier inn.

27 Oct 2026
MrsFB1982
Witney, United Kingdom
"The dirtiest hotel we have ever stayed in!"
Perfect stop over spot on our way to Cornwall with our 10 month old baby and 9 year old daughter…or so we thought!
The room was in the most disgusting state. We have never experienced such an unclean room.
All the walls, curtains and ceilings were coated in dust and cobwebs. Carpet was awful, we didn’t put the baby down!
The travel cot was crusted with dirt so he slept in with us.
The soap dispenser had some brown gunge crusted all around the top which we tried not to think about too much as god only knows what it was!
The manager on the evening we arrived was unable to help and said he would pass on our concerns to staff for the following morning. When we went to reception the following morning no one knew anything about it.
The staff in the morning were very helpful and apologetic and couldn’t believe the state of the room either.
The pub for breakfast was equally as dirty, food barely warm, hardly anything left at 8.45am.
All in all a disappointing stay. We have since received a partial refund for
the room only but that doesn’t make up for the experience we had. We did request a full refund which was declined. We had a terrible nights sleep as our daughter was convinced the room was full of spiders due to the cobwebs and the baby had to sleep in with us due to how dirty the cot was.

26 Oct 2026
Veronica W
Prescot, United Kingdom
"Good as usual"
Good location easy access from motorway
Clean room,comfortable bed as usual with premier inn and a good breakfast also very pleasant staff

15 Oct 2026
"Underwhelming experience"
This Premier Inn was well below the average. It’s much smaller than some others I’ve stayed in with an overflowing car park. The on-site Beefeater restaurant (now owned by Premier Inn) offered a very limited menu on our first night. We waited an hour for an expensive and atrocious meal consisting of a rock hard chicken burger and frozen oven chips. It was awful. The breakfast was limited with overcooked food items so we stuck to cereal, fruit and toast which was stale. The room wasn’t cleaned throughout our stay and no change of towels provided. Altogether a very disappointing stay in a nice part of Somerset.

07 Oct 2026
Emma J
Gloucester, United Kingdom
"Great welcome"
We had a very comfortable night stay at this Premier Inn. It was very busy at check in but Julie made us feel very welcome. She was very friendly and professional. A credit to the team. Would stay again
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