Bridgwater North (A38) hotel

The hotel is very dated. Just days before our arrival we received an email to say the bar and restaurant were closed for refurbishment! The email went on the say, due to this disruption while staying a complementary breakfast of takeaway pastries, fruit, coffee and tea would be provided. This consisted of croissants and apples. And the coffee machine was broken so the only option for hot drinks was the little sachets of tea/coffee... If we had been told this at the time of booking, or at least an earlier date we would have opted to stay elsewhere.

Not one to moan usually about a hotel but this hotel is like a furnace. I feel sorry for who had to stay here last week when the temperature was 30.c. It’s like they have the heating on full blast throughout the hotel? Boiling from the second you step in reception. Would not recommend unless you can bring your own fans. There is a fan in the room but it doesn’t do anything. Just spend the extra money and stay somewhere else.

Stayed at premier inn Bridgewater Bristol road. On my last nite 9pm approx had staff knocking the door then entering after 2 seconds. This happened twice whilst naked. Creeped me out. Wouldn't recommend hotel.

We arrived at the hotel to be greeted by a friendly helpful receptionist who informed us that the room will likely be hot as it was a warm night. The room had a fan but if we wanted another or a bedsheet to let her know - great start and welcome after a long journey. The room was warm, but the fan helped. Room a little tired and in need of some maintenance- usb socket broken, bedside lights not working, flickering bulb outside of the room. One of the doors in the corridor slammed shut. All easily fixable. Cleanliness left a lot to be desired. Bathroom needed a good deep clean rather than just a quick turnaround clean. Skirting was dusty and hairy. Attempted to eat in the pub/restaurant. Went in at 7:30 and looked relatively quiet. Met promptly and was informed that we couldn’t get a table until 9 - odd as not full by any means, but presumed more guests were on there way, so we headed into Bridgwater to eat. Came back around 9:15 and popped back in for a drink. There were 2 families of four in the restaurant- odd seeing they couldn’t fit us in earlier. Fancied a Guinness,” oh we stopped selling that a while ago”, attempted to order a lemonade, “we don’t have any” attempted to ask for Fanta/tango “we don’t have any” no alternatives were offered and it clearly felt that they just didn’t care, poor customer service and a distinct lack of professionalism. We chose not to have breakfast in the morning based on our experience and having now read other reviews, we made the right choice. Just feels the restaurant is being run down or they just don’t want to serve food or drinks. Wouldn’t stay here again.

No surprises; got what you expect with a Premier Inn. Clean, quiet, comfortable and good location. No complaints. Staffing shortage made the restaurant a problem, but this is becoming an issue in the hospitality sector generally. For an overnight stop, returning from Cornwall, this did the job.