Telford International Centre hotel

We booked in overnight on Thursday 4th June. Used self book in which was straightforward. Room clean. We had the meal deal. Very quiet in restaurant but satisfactory service and food. Chose the banoffee cheesecake as it was a new option on the menu but this was unavailable and chose a chocolate sundae instead. Hotel was quiet and A good night’s sleep. Breakfast was far nicer. Again we were the only customers. The cooked breakfast was freshly cooked and was delicious. The croissants were fresh and delicious as well. We were looked after by two female members of staff who were very pleasant and helpful. They made us feel welcomed as soon as we entered the restaurant. We’re able to validate our parking which cost £3 from a nearby car park.

As a wheelchair user Premier Inn is generally my go to when travelling in the UK as I know what to expect. Ideal location for the International Centre where I was attending an event, this Premier Inn is situated above a block of restaurant units and with the reception on the first floor, it is accessed from a ground floor at the corner of the block with initial entry gained via an intercom to reception. There is no onsight car parking but there are plenty of nearby car parks with a reasonably priced multi story car recommended by Premier Inn. My adapted bedroom was fabulous with a comfortable bed and excellent wetroom styled bathroom. There is a restaurant onsight where breakfast and evening meals are served but the menu is limited and I find the Premier inn breakfast overpriced so rarely take it. However, there is an abundance of fast food, budget and more expensive restaurants around so you won't go hungry. Staff were always on hand and were polite and helpful. All in all a very enjoyable stay.

we appreciate the great customer service in this hotel by staff especially by staff member sampath

Excellent hotel, very good staff!!. Breakfast was good!. Good central location!. Overall very good EXCEPT paid £100 to much for room thanks to premier inn ADAPTIVE pricing system, this is s disgrace!!!. Your hotels deserve better!!! Just don't do it!!. You let yourselves down!

Stayed 1 night in May 26 Good - easy check in, clean room, warm room, good size tv in room, clean bathroom, ok breakfast buffet in morning Bad - have to pay for parking although various options to park in area, not great for disabled users to access as it’s on restaurant and entertainment complex