Telford Central hotel

zero stars very rude receptionis and manager booked a double room with king-size bed but they put me in a triple room with 2 singlebeds amd scrappy sofa bed that was in a unsafe position so I fell ovet it and injured my back resulting in a hospital visit when told the. manager she jist smiles.amd smirked like she thought it was funny the room was also dirty amd they had only set it for one person soncan4 to me at reception dumped towel on reception saying you will have to take them up your self I made a complaint for gu3st services to say that.theu will ask the hotel of they don't agree with the way I told them.that happens there woll be no refund avoid this hotel at.all costs .

Have been to many Premier Inns over last few years and this is by far and above the rest. Arrived before 15.00 and welcomed without the sour face and request for £15.00 Checked in as simple as possible and yo our room after paying only £3 per night car parking. Best room ever in PInn plenty of room and very clean and comfortable…… very quiet to. Excellent location and we had a walk out then returned to meet our friends….. great bar area hospitable and good prices. Food was good and plentiful. Great nights sleep and went to breakfast…… very busy hut superbly managed and good food. To the bar to welcome more friends and hopped on to the train just outside. An absolute jewel in the crown and excellent staff in all departments, thank you so much and will definitely return.

A very good experience - hotel room was clean and spacious. Huge benefit was having a Beefeater restaurant attached to the hotel as a place to eat. Superb breakfast. I can't believe these are going to be closed down. It'll make staying at a Premier Inn much less attractive.

==Context== Stayed for two nights while visiting Shropshire with friends. Chose because good price on rooms and easy for roads. ==Positives== Comfortable bed. Friendly staff. Tasy cooked breakfast. ==Negatives== No opening window in room (although friends' did). Corridors were stale and airless. Breakfast and facilities were next door in a Beefeater where everything was sticky and it smelled like it hadn't been aired for a decade. It's badly named: the centre of Telford (where the non sticky restaurants can be found) is a 20 minute walk and almost impossible after the shopping centre has shut. Telford has another Premier Inn, right in the middle, it turns out. Need to pay to park car. No phone coverage and WiFi poor unless paying for extra. No room fridge or safe. ==Conclusion== Reliable, safe, cheap, but I've stayed in many many nicer Premier Inns.

SAs usual I got what I expected from a Premier Inn, spacious, comfortable room and very good bathroom though being elderly I would prefer a walk in shower or more grab rails by the bath