Telford Central hotel

Very pleased with my stay and the room was nice free car park and breakfast was very good service and nice to have air-conditioning

Very warm welcome from the morning receptionist. Bubbly chat and pleasant. Visit was for a funeral so when I asked the following day for an iron to do my new white shirt I wasn't expecting to get a 🟣 mess all over the new shirt. Spoke to reception (different member of staff) and was given an older iron. She wasn't really interested in what had happened. Luckily the stain washed out. Had meal in adjoining beefeater and staff were lovely. Looked for manager as we left to compliment her on her staff but couldn't find her. Out server was "Molly" very chatty and bubbly. Thank you. Very close to shopping centre 15 minutes walk and opposite the train station

2nd time at this Premier Inn and never failed to offer an outstanding service. Rooms comfortable plenty of spsce, great shower & added bonus of a hairdryer Sarah on the reception showed great customer service and more than happy to assist with any questions a true credit to this business.. Hopefully see you next year Sarah !

Family room was a good size, air conditioning was amazing on such a hot night, and staff were really friendly and welcoming. Thoroughly recommend!

Ah, Premier Inn – the comforting beacon of purple where weary travellers can usually expect a smooth, snooze-filled stay. Unfortunately, our recent visit to the Premier Inn Telford Central unfolded with all the charm and coordination of a fire drill no one was told about (more on that later!). It all began with our bold decision to pre-pay for the elusive 11am early check-in. What optimism! What faith in humanity! We arrived, hopeful and suitcase-laden, at the promised hour, only to be greeted with the hotel equivalent of "Who sent you?" A staff member informed us that “they shouldn’t allow early check-ins, people don’t check out until 12,” while standing suspiciously close to a box brimming with recently returned key cards. Ah yes, the mythical they — known to sell dreams online and shatter them in person. We loitered like forgotten luggage for an hour before being granted our rooms at high noon, receiving the keys with all the warmth of a begrudging favour. To be fair, we were grateful – we had a wedding to attend and showing up unshowered would have added a whole new subplot. Later that night, just as we drifted off into post-wedding slumber, the fire alarm went off at midnight. Safety first, of course — but the rude awakening ensured the whole family felt like extras from The Walking Dead the next morning. We clung to the hope of a pre-booked breakfast to revive us — until we were informed (after some tense glances) that booking a table is apparently separate from booking the breakfast. Who knew?! Fortunately, a hero among the staff managed to find us a table, possibly out of pity. Pros: • The breakfast? Still a triumph. Sausages, we love you. • Air con in the rooms (a blessing for the erratic heat of a British summer!) • Free parking thanks to our pre-29 May booking skills (we peaked here - you do now have to pay to park!) Cons: • Early check-in is more of a concept than a service. Think of it like unicorns or a stress-free M25. • Communication could use some fine-tuning (maybe a helpful “You’ll need to book a table too for breakfast” email/note in the room?) • Some staff seemed trained in the fine art of making guests feel like nuisances (a rare Premier Inn trait, in our experience) Conclusion: Would we stay at a Premier Inn again? Probably. But paying for early check-in? Never again!!