Newport/Telford hotel

I’ve stayed at this hotel many times over the last few years, this hotel has a really nice and helpful team. They now have a new breakfast area, the food was great and again the team were lovely.

I stay at Premier Inns relatively frequently. This is my first disappointment (room 9, Oct 2nd) The hallway and room was covered in cobwebs and spiders. The mirror was visibly dirty. The room was unbelievably smelly (reminded me of an old damp/dirty mop). Needless to say we didn’t sleep well because of the damp/musty smell that felt heavy on the lungs and the fear of multiple spiders crawling over us during the night. The shower barely worked. The positive was booking in staff and restaurant staff were very friendly and helpful. The breakfast was also very good.

Just landed and the staff were amazing kelly , beccy , atif are amazing. Make me feel just like home the food is great as well

All staff were professional, friendly and attentive and the room and hotel clean. Breakfast was the best I’ve had at any Premier Inn and Yuri the chef prepared absolutely fantastic poached eggs for me on request while also ensuring the rest of the hot breakfast buffet was top notch and presented beautifully.

Absolutely brilliant service from whole team including great breakfast .been coming to this hotel since it opened twice a week so recommend it Whole heartily