Oxford South (Didcot) hotel

We had stopped using Premier Plus rooms a while back, as they had stopped being good value, but seeing the 'next generation' Plus rooms advertised here, decided to give them another go. The second armchair in the room is brilliant - we were always fed up with one person having to sit on the bed. The bedroom and bathroom fittings were very nice, and it was good to have air conditioning. We booked three nights but had to leave after two: the noises coming from the air con vents made it impossible to sleep. A constant gurgling and bubbling - it was like a mechanical milking parlour. (Room 116) Also, we still miss the old 'Lenny' beds. We're used to a Super King Size bed at home, so 'squeezing' into a Premier Inn King Size also reduces the overall comfort and relaxation provided by the room. I had checked in before arriving and my app told me to scan a QR code on arrival. Turns out this app feature doesn't actually work. Just causes guest frustration!

Great hotel and a good location. We stayed in one of the upgraded rooms which was very clean, well equipped and had everything we needed for an overnight stay. Mattress was comfortable. Rain shower was hot and plenty of usb charging ports. Parking on site is for a fee, which I don't agree with when you're staying at a hotel. Breakfast at the Beefeater was good, although there were a lot of kids running around. I would stay here again if I was visiting the area.

Don't have hot breakfast. It was terrible. Only worth 5 pounds Bacon like leather and eggs like rubber . Had to wait 10 mins for fresh eggs.

We arrived on the 11th July and it was very hot. Fortunately we had paid a but extra for a better room and was delighted to find it had air con and a small fridge. We have stayed in many hotels and I have to say the air con worked brilliantly and was virtually silent. Oh, and the room was immaculately clean, the bed really comfortable and the shower was top notch.

Let me start by saying I am normally a fan of a Premier Inn, it is often our go to brand when looking for good value stay somewhere, so I had no hesitation booking my daughter and mother-in-law in for a week while my daughter was working nearby. In short, it was awful. Having booked the cheapest non refundable rate with meal deal, a day before the stay I received an email telling me of construction work at the hotel throughout my stay. Of course, no time or option to change the booking, we drove up to be met by a daily parking charge, which, given the hotel is not too accessible was unexpected (4 quid a day). The hotel itself is not clean, particularly the reception area and “restaurant”. The staff have are clearly being forced to work in the restaurant, being rude and unhelpful throughout the stay. The usually decent Premier Inn breakfast was so disappointing my daughter resorted to a cup of coffee and a pot of yoghurt each morning and the the less said about the dinner, the better. Boiling hot week but no AC in the rooms (apparently some rooms do have them though) and no one on hand to replenish the water dispenser in reception. This is the worst premier inn experience ever and has really put me off booking there again. Avoid like the plague.