Oxford Kidlington (Airport) hotel

ta-ratings-img(379 reviews)

    Next to London Oxford Airport and a short drive from Oxford and Blenheim Palace

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Oxford Kidlington (Airport) hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Beefeater
    Breakfast

    Reviews for Premier Inn Oxford Kidlington (Airport) hotel

    1-2 of 379 reviews

    "Dirty hotel poor bedding and not. Enough towels"
    Arrived at the hotel and was greeted by Rekha who was so friendly and accommodating. We told her we had a room booked and for some reason premier inn booked and charged me for 2 rooms when only one was needed. After the confusion I was given my room card and made my way to my room. The room wasn’t clean it only had one towel when there was 2 guests. The duvet had a hole In it and the pillows was flat. I went downstairs to see Rekha and she apologised profusely saying this was unacceptable and shouldn’t have happened. She then gave me another room and when I went up this was in an even worse state. The room wasn’t cleaned, the bed sheets were dirty and again only one towel. The bathroom sink had water in it from the previous guest. There was sweet wrappers under the bed and at the side of the bed. Again I went too see Rekha who was mortified about this and again she apologised and gave me clean sheets so I could make my bed. Rekha also gave me complimentary breakfast for the inconvenience and free upgraded WiFi. While the hotel itself wasn’t very clean Rekha was totally professional and I couldn’t fault her. Next day after an uncork sleep I went to reception so I could book my evening meal,but no one was there. I waited a good while but still no one came to see me so I had to leave for work. Would certainly not stay at the hotel again.
    "I give it 5 stars"
    WE HAD WENT ON HOLIDAY WITH MY FAMILY. WE HAD A GREAT SEEING OR THE FASCINATING BUILDINGS. WE WANNA SAY THANK YOU TO REK HA WHO HAS GIVEN US THE BEST EXPERIENCE EVER . SO WE ARE SO GREATFULL.
    "Great service"
    Great customer service by Rekha at the reception. very professional and helped make check in smooth. 10/10 experience
    "Disappointing!"
    Very disappointed as, having paid in full at time of booking, staff member refused to check us in for our room without us paying a further £8. Not a huge amount but frustrating as no explanation could be provided about why we were being asked to pay this additional fee. Didn’t have much choice as far from home & late at night. Staff member did not offer to resolve, just fobbed us off with an email address for customer services if we wanted to complain.
    "Poor Premier"
    Reception non existent, welcoming it was not. Room facilities poor, tv remote broken, aircon temperature setting regulated, good news only there one night.

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    Hotel contact information

    Phone: 0330 128 1363